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  1. Returning or exchanging an item at a store. If you've made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. Learn more.

  2. Returning or exchanging an item at a store. If you've made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. You can check the status of your local store using our store locator.

  3. You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID. Find a store. Use our prepaid return label.

  4. Orders & Returns. Have questions about your recent order or would like to change something? Try the links below. Backorders. Cancel Your Order. Check Order Status. View Order History. Volume Purchasing. Giving a Gift. International Orders. Returns. Not satisfied with a recent purchase?

  5. Aug 11, 2020 · Just because you purchase an item online, in-store, or at a garage sale doesn’t mean you are entitled to return it. In Canada, no law states that a seller must offer a return for a product purchased from a buyer. What does this mean for Canadian consumers? Let’s go find out. The Ultimate Guide To Return Policies In Canada.

  6. Order Cancellation. Online Purchases Return & Exchange Policy. For purchases made online, you can return your purchases online and in store. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. See How to Mail Back an Online Return for more information.

  7. Most products sold by Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered. The exceptions to this policy are cellular and wireless devices (details below) and non-returnable items (details below).