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1. www.reddit.com › 1dnm98p › seller_refund_policyseller refund policy : r/eBaySellerAdvice - Reddit

   www.reddit.com › 1dnm98p › seller_refund_policy

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   Sellers & selling only. No buying-related questions. Buyers please visit r/ebay. *Read the FAQ and the rules before posting. *New visitors please use the 'weekly open' thread or your post will be deleted. *This is a highly moderated subreddit. It is intentionally curated on a quality-vs-quantity basis.

2. www.jotform.com › blog › how-do-you-deal-with-aHow to handle refund requests in your business - Jotform

   www.jotform.com › blog › how-do-you-deal-with-a

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   5 days ago · Handling customer refund requests begins with spelling out a fair refund policy up front. Your customers need to easily understand your refund policy, and you need to carefully consider just how generous you can afford to be.

3. Videos

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     Checking the status of a return and refund on eBay

     Jun 1, 2015

     82.7K Views

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     Returns and refunds for seller-fulfilled orders

     Jun 29, 2022

     36.6K Views

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     Return & Refund Policy Generator

     Nov 27, 2017

     9.5K Views

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4. www.linkedin.com › advice › 0Turn Refund Requests Into Positive Experiences - LinkedIn

   www.linkedin.com › advice › 0

   1 day ago · 1 Listen First. Listening is the cornerstone of effective customer service, especially when dealing with refunds. When a dissatisfied customer approaches you, give them your full attention. Let ...

5. sellercentral.amazon.ca › seller-forumsHelp with an A to Z - Amazon Seller Central

   sellercentral.amazon.ca › seller-forums

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   5 days ago · 3 days ago. We have been selling on Amazon for a long time and like other sellers here we find the A to Z process increasingly frustrating. Here is the latest. Order #701-4990308-7708258. Customer purchased a guitar. The customer asked for a refund as the item was damaged. As always we followed up immediately asking for pictures.

6. legalvision.com.au › 7-faqs-about-refunds-repairs7 FAQs about Refunds, Repairs and Replacements - LegalVision

   legalvision.com.au › 7-faqs-about-refunds-repairs

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   3 days ago · Many businesses have questions about their obligations when it comes to providing refunds, repairs and replacements. This article answers the most frequently asked questions (FAQs). It is relevant for all businesses, regardless of whether you are selling a product or service.

7. legalvision.co.nz › e-commerce › tips-effectiveTips for an Effective eCommerce Returns Policy | LegalVision NZ

   legalvision.co.nz › e-commerce › tips-effective

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   4 days ago · This article will outline why your eCommerce business should have a returns policy and how you can make your policy effective, including: keeping your returns policy visible; specialising your returns policy to suit your business;

8. People also ask

   Do you have to give a refund if a product is faulty?

   • Your policy should be based on the ACL and should acknowledge the various consumer guarantees. For example, you have to give a refund if the goods are in a faulty condition. On the flipside, you are not required to refund certain items if the basis for the request for a refund is that the customers had a change of mind.

   When should you give a refund to a customer? - LegalVision

   legalvision.com.au/when-should-you-give-a-refund-to-a-customer/

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   Should you give a customer a refund?

   • In certain situations, it might be better to simply give the customer a refund instead or battling them till the bitter end. Don’t waste too much time trying to figure out an alternative solution to providing a refund if it means you will use up lots of your valuable time. Another consideration is your business’ reputation.

   When should you give a refund to a customer? - LegalVision

   legalvision.com.au/when-should-you-give-a-refund-to-a-customer/

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   Should a small business have a refund policy?

   • A fair and reasonable refund policy will allow you to grow your business without getting bogged down with saving pennies. Some things are not worth fighting. If you are not sure whether giving a refund is the better course of action, or whether the customer is taking advantage of your refund policy, contact your small business solicitor.

   When should you give a refund to a customer? - LegalVision

   legalvision.com.au/when-should-you-give-a-refund-to-a-customer/

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   Do I need a refund if a customer has a change of mind?

   • On the flipside, you are not required to refund certain items if the basis for the request for a refund is that the customers had a change of mind. In certain situations, it might be better to simply give the customer a refund instead or battling them till the bitter end.

   When should you give a refund to a customer? - LegalVision

   legalvision.com.au/when-should-you-give-a-refund-to-a-customer/

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   Should you have a refund policy?

   • It is more practical and better for client relations to have an efficient refund policy that gives clients the apology they are looking for. If you leave them with a bitter taste in their mouths, they may give you a negative review, which can have a negative impact on your business prospects in the future.

   When should you give a refund to a customer? - LegalVision

   legalvision.com.au/when-should-you-give-a-refund-to-a-customer/

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   Can a customer get a refund if a product is replaced?

   • A replaced product must be identical to the product originally supplied. A refund must be for the same amount which the customer or client paid. Where there is a major problem with a service, a client may request to cancel the contract. They may obtain a refund or seek compensation for the drop in value of the service compared to the price paid.

   7 FAQs about Refunds, Repairs and Replacements - LegalVision

   legalvision.com.au/7-faqs-about-refunds-repairs-and-replacements/

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9. legalvision.com.au › when-should-you-give-a-refundWhen should you give a refund to a customer? - LegalVision

   legalvision.com.au › when-should-you-give-a-refund

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   3 days ago · Your small business solicitor should inform you of your responsibilities as a business owner to your customers. Under the Australian Consumer Law (“ACL”) there are many duties owed to consumers, namely the ‘Consumer Guarantees’. These guarantees cover issues relating to refunds, returns, repairs and warranties.