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5 days ago · Why businesses need refund policies. A solid refund policy isn’t just good practice; it’s a key asset for any business. Here’s why you can’t afford to go without one. 1. Helps prevent legal troubles. Without a clear refund policy, customer refunds can turn into a real headache—and it’s easy to see why.
5 days ago · You can simplify the refund request process — both for yourself and your customers — by using a Jotform refund request form on your website. You can customize this form template to fit your business and use it to collect the information you need to make a refund decision.
3 days ago · Your small business solicitor will need to ensure that you have clear and effective terms in place, and that they are easily discoverable by any prospective customers at any stage of the transaction. A fair and reasonable refund policy will allow you to grow your business without getting bogged down with saving pennies.
3 days ago · A business must provide a replacement or refund where there is a major problem with the product or service. A replaced product must be identical to the product originally supplied. A refund must be for the same amount which the customer or client paid.
1 day ago · 1 Listen First. Listening is the cornerstone of effective customer service, especially when dealing with refunds. When a dissatisfied customer approaches you, give them your full attention. Let ...
4 days ago · This article will outline why your eCommerce business should have a returns policy and how you can make your policy effective, including: keeping your returns policy visible; specialising your returns policy to suit your business; making your returns policy transparent; dealing with returns efficiently.
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Should a small business have a refund policy?
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4 days ago · A returns policy is an essential document when you sell products online. It saves time for both you and your customers and can help you meet any relevant consumer law obligations. However, you need to ensure that you cover key issues as clearly and as transparently as possible.
