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Write to Fido customer service, 800 De La Gauchetière Street West, Suite 4000, Montréal, Québec H5A 1K3. Connect with customer service by phone, live chat, or social media for all of your Fido questions. What service can we help you with?
As a customer subscribed to a monthly plan, you can access the Fido Live Chat service by simply logging into My Account. Business hours: Weekdays 8 a.m. to midnight Weekends 9 a.m. to 8 p.m. (Eastern Time).
Need help and support with Fido products and services? Check out our FAQs, diagnostic tools, how-to articles, troubleshooting tips, Community Forums and more.
1-888-482-fido. Live Chat support is not available for Prepaid Services. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Payment Arrangements. Learn what you can do about missed or late payments, how to make a payment arrangement, and more. View article. Pay bill or change your payment method. Here you’ll find the different payments methods we accept, instructions regarding registration and how to make payments. View article.
Need help? Find all the answers, tips and tricks for managing your Fido Mobile plan and devices.
That’s why we make it easy for you to recover or reset yours. Find out how to change your billing address, email address, language and phone number (s). Registering for My Account is a breeze! Once your profile is created, you can easily manage your Fido services online or through our app.
How to get in touch. Contact us so we can make things right or help you through the cancellation process. 1-844-885-1901. Back to Top. Why you should contact us. We’ll need you to give us a call so we can process your cancellation request and ensure you are informed of any details relating to your account. Back to Top. Did you know?
Login & registration. How to register a My Account profileopens in a new window. Recover a forgotten My Account username or passwordopens in a new window. Add recovery phone number to My Account profileopens in a new window. Log into your account without using Facebookopens in a new window.
Need help troubleshooting your home Internet? Have a WiFi network related question? We got you covered. Find help and support to those issues here.
