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Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers.
- Forgot User ID & Password
Enter the last 6 digits of any Bank of America credit or...
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- International Travel
Bank of America's international travel support page is here...
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Bank of America Mobile & Text Banking customer service...
- CDs & IRAs
Bank of America CDs & IRAs customer service information is...
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Bank of America ATM customer service information is designed...
- Small Business Banking
You’re protected by Bank of America’s $0 Liability...
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Bank of America Credit Card customer service information is...
- Forgot User ID & Password
How can I contact Bank of America via phone or mail? Our customer service representatives are ready to answer your questions. Representatives specialize in different topics, so please visit our contact us page and select the topic you’d like to discuss.
- You can use our mobile app or our website to schedule an appointment to meet with us in a financial center or get a call back by phone.On our websi...
- When you schedule an appointment you have the convenience of meeting with one of our specialists at a time that works for you, either in person or...
- Depending on what products and services you are looking for, online chat may be available. You will see a link or be invited to chat when agents ar...
- You can ensure that you are chatting securely with a Bank of America representative in a variety of ways:You should see a lockin the chat window th...
- You can chat with Bank of America about your interest in opening one of the following new accounts:Checking and savingsCredit cardSmall businessAut...
- We will only invite customers to chat when we have agents available; this way you don't have to spend time waiting for assistance.
- You cannot prevent a chat invitation from appearing, but you do not have to chat. The chat invitation is sent when we think we can be of assistance...
- To print your chat session, locate the text chat area then press CTRL+P and follow your operating system's printing instructions.We do not offer em...
- Log in to Online Banking and select the Contact us link in the Help & Support menu, then choose the topic you would like to discuss. The best ways...
- Our customer service representatives are ready to answer your questions. Representatives specialize in different topics, so please visit our contac...
Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our Online Banking & Bill Pay customer service phone number.
Apr 16, 2023 · Call Customer Care on 1 (800) 432-1000. Visit Customer Care Contact Form. Tweet Bank of America Customer Care. Follow Bank of America. Comments. Use this comments section to discuss problems you have had with Bank of America, or how they have handled your complaints. . You can find contact details for Bank of America above.
- Bank of America Headquarters 100 North Tryon Street, Charlotte, NC 28255
- (800) 432-1000
- Overview
- Contacting Bank of America by Phone
- Contacting Bank of America Online
- Contacting Bank of America by Mail
- Visiting Bank of America in Person
If you’re a customer at Bank of America and you need to ask a question, leave feedback, or discuss an issue with your account, there are a number of ways to get in touch. Depending on what you need to contact the bank about, you can reach out via phone, post, social media, or their website, or you can speak to an employee in person. Stick around to learn how to contact Bank of America, below!
Call Bank of America's customer service department at 1 (800)432-1000 to discuss your checking or savings accounts.
To email Bank of America, sign into your account and click on “Contact Us” in the “Help & Support” menu. Choose the topic you’d like to discuss and type a message.
to find a nearby Bank of America location. Schedule an appointment, or drop by when you have availability.
Call 1 (800)432-1000 for checking and savings customer service matters.
If you need help with things like finding your routing and account number, preventing fraud, ordering a replacement card, or changing your address or phone number, dial the checking and savings customer service line. You’ll need your account number or card number to verify your identity.
They can also help you schedule an appointment at a financial center or locate an ATM location.
Representatives are available from Monday to Friday from 8:00 am - 11:00 pm ET, Saturday and Sunday from 8:00 am - 8:00 pm.
Dial 1 (800)688-6086 if you want the Spanish line.
Dial 1 (800)732-9194 if you need to discuss credit card customer service.
Send a secure message with Bank of America's online system.
If you want to email Bank of America, sign into your account and click on “Contact Us” in the “Help & Support” menu, then choose the topic you’d like to discuss. The best ways to get in touch will be displayed depending on the subject you’ve selected. If email is listed as an option for your topic, draft a message and press “Send.” You can expect a reply in 2-4 business days.
To log into your account, click on
This is a secure way to contact Bank of America online.
While this isn't an email per se, it is a secure message sent in email format.
Note that Bank of America only allows customers to email them about select topics. If the topic you’ve chosen doesn’t list “email” as an option, you may have to contact the bank another way.
Mail general correspondence to Bank of America's Tampa, FL location.
your envelope to Bank of America, PO Box 25118, Tampa, FL 33622-5118. Be sure to include your return address. Stick on the correct postage, and drop your mail off at the post office.
If you need to send mail regarding credit cards, visit
to find the appropriate address.
If you are sending mail for insurance and protection matters, visit
and locate the applicable address.
to find a nearby location.
To find a banking location near you, type in your address, zip code, or landmark, and press “Search.” Select a location closest to you, and visit when you have availability.
Visit on weekdays from 10:00-12:00 to take advantage of short lines.
Weekends and evenings are the busiest times to visit. If you want to take advantage of shorter wait times, visit during the week in the beginning of the day.
In addition, arriving at the bank when they first open can be a great time to go as well.
Schedule an appointment if you want a convenient meeting option.
Mar 27, 2024 · How can I contact Bank of America customer service? Bank of America customer support is available by phone at (800) 432-1000 . What is Bank of America’s customer service email address?
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For account information and service or to open a new deposit account: 800.432.1000. For customers with speech or hearing impairments: TTY: 800.288.4408 or contact us through a relay service.
