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Jun 21, 2024 · Learn about Utilities Kingston and the benefits of our unique, multi-utility model. These include cost savings and customer service. Find a dynamic career with our cross-functional team, and read about our structure and policies.
- Overview
- Late Payment Fees
- Ways to Pay
Many Utilities Kingston customers benefit from the convenience of one combined bill for all their utility services, which may include water, wastewater, gas and electricity. A combined bill helps lower costs for all rate payers.
In order to avoid late payment fees, allow sufficient time for your payment to reach the Utilities Kingston office by the due date. Any account that is not paid in full by the due date is considered to be past due. Past due accounts are subject to a late payment fee at 1.5 per cent monthly of the past due amount, as well as possible collection acti...
Pre-authorized debit plan
The Pre-authorized Debit Plan (PAD) is one of the easiest, most convenient ways to pay your utility bill. Familiarize yourself with consumer information about preauthorized debits from the Government of Canada. Send the completed and signed Pre-Authorized Debit Plan Agreement with a void cheque, copy of void cheque or a pre-authorized debit form from your bank, as indicated in the plan agreement form. Please note that U.S. cheques are not accepted. Also view: 1. Plan Agreement Form(If you hav...
For landlords and property owners
Sometimes your building may be associated with frequent account changes due to tenants moving in and out. To streamline the process and help avoid associated fees, Utilities Kingston offers the application for continued service. This application allows the account to be automatically set up in the owner's name to avoid any consequences of a service interruption (with the exception of disconnection for non-payment) and to avoid standard application fees. All applications are subject to the Ter...
Pay through your bank
You may pay your utility bill through your bank by teller, ATM, phone, or online. Contact your bank for details. Please allow sufficient time for your banking institution to forward your payment to Utilities Kingston by the due date. A service fee will be charged on declined payments and all cheques returned as Non Sufficient Funds (NSF), Stop Payment, or Funds Not Cleared.
Utilities Kingston is available 24 hours a day to respond to power outages, in its service area. Report an outage 24/7 to 613-546-1181. FAQ.
my.utilitieskingston.com
Kingston Hydro owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to 28,000 homes and businesses in Central Kingston, Canadian Forces Base Kingston, and parts of Barriefield Village.
Utilities Kingston, Kingston, Ontario. 3,815 likes · 118 talking about this · 70 were here.
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If you experienced power outages, Utilities Kingston, Hydro One and Eastern Ontario Power provide electricity in the Kingston area. If you are not sure who is providing your electricity check the services areas map for guidance. Utilities Kingston customers at 613-546-1181. Visit Utilities Kingston's X feed for updates. Hydro One.
