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Get Instagram support for account access issues including hacked or disabled accounts, problems logging in and impersonation.
You'll need to deny the request from the original email associated with your Instagram account. The email will come from security@mail.instagram.com with a special link you can click to reverse the email change and help secure your account.
My account was hacked, email and password changed. I can get through some of the recovery process, but the hacker apparently turned on two factor authentication as well. So it asks for that code, which I don't have.
Secure your Instagram account if you suspect it has been hacked. Follow these steps to reset your password, report hackers and recover your content.
If the email listed in your Instagram profile has changed, we'll send two emails asking you to accept or reverse the request. To make sure the request came from you, one email is sent to the original email to deny the change and one is sent to the new email address to allow the change.
Check your email account for a message from Instagram. If you received an email from security@mail.instagram.com letting you know that your email address was changed, you may be able to undo this change by selecting secure my account in that message.
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May 5, 2022 · Hackers will change the email address associated with your account so that you can’t get back in. Look for an email letting you know your email address has been changed.
