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Mar 28, 2022 · The results are in and Britain's best - and worst - furniture shops have been revealed. Unsurprisingly the household names have all got a seat at the top table, with John Lewis, Marks and Spencer, and Swedish firm Ikea, all vying it out for the top spot.
Mar 24, 2023 · If you're not sure where to start, Britain's best and worst furniture stores have been named, and John Lewis, Marks and Spencer and Ikea all made the top 10. The consumer group Which? surveyed thousands of people to find out which furniture and homeware shops tick all the right boxes.
Mar 16, 2024 · M&S’s transformation is now predicated on growing sales profitably having “fixed the basics”, while John Lewis’s is only just starting in earnest, with a renewed focus on getting its...
- Layout
- Fashion
- Homeware
- Food
- Customer Service
- Conclusion
A trip to the Oxford Street branch of John Lewis takes you directly into a large and glittering cosmetics hall, where glossy perfume houses such as Chanel and Dior sit alongside U.S. premium brands such as Laura Mercier and Origins. Yet alongside all this glamour there are incredibly useful, well priced displays of such mundane articles as bath hat...
I head for the fashion floor at John Lewis. Clothing sales rose a staggering 22 pc here, and I can see why. Fashion at JL isn't cutting edge, but it's all wearable. Need something for work, the weekend, a wedding? You'll find it here. There are more than 40 mostly not-very-outré brands, including Hobbs, L.K. Bennett, Jaeger, and Warehouse. I snap u...
The furniture department is another John Lewis success story. You can see and try out the furniture, whereas many branches of M&S don't have the furniture in store. Everything looks solid and well made. Of course, the curtain and haberdashery departments at John Lewis are legendary, and they sell the kind of thing other department stores jettisoned...
In the basement of both stores is the food hall. John Lewis's sister company is the supermarket Waitrose, which has seen a 16 pc rise in sales, and its food hall is a triumph. I love M&S food, but the environment is wildly over-bright, crowded and claustrophobic. At Waitrose, the illusion is that you are walking into a deli in Tuscany, a Cornish fi...
John Lewis wins hands down when it comes to service. I have noted before that at M&S you often cannot see a single staff member on the sales floor, and quite long treks may be required to find one. Staff at John Lewis are 'partners'. They own a share in the business, can take part in decision-making and get annual bonuses linked to profits - they a...
TOTAL M&S: 15/25 JOHN LEWIS: 23.5/25 I am delighted John Lewis is doing well. I like to think of it as a victory for decency, in the way the company treats both its staff and customers with such civility. There has been a resurgence of personal service in some trendy new stores (the changing room girls at Philosophie on Regent Street rather disconc...
- Leah Hardy
Feb 10, 2023 · A forecast released this week by Retail Week found it is now on track to overtake rival John Lewis in the rankings of the UK’s biggest retailers by 2026. It calculated that M&S has a compound...
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Jan 26, 2010 · 48 HOURS WITH MARK SISTO. Mark Sisto at the Fleetwood Diner. I received a call early Saturday morning from Mark Sisto lead singer, great mate of Deniz Tek's who was coming into town for various reasons. Deniz asked if I'd like to interview Mark. I did want to interview him and at least meet him.
