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Manage your NB Power account online or by phone. View your account summary, pay your bill, get payment assistance and more.
- Billing and Payment
Make a one-time payment from your bank account using your...
- Understanding Your Bill
The kind you receive in the mail or the PDF version...
- Sign Up
1. Set-Up an Account online using our self-service process....
- Track and Manage Your Energy Use
Once your smart meter is installed and activated, you’ll no...
- Billing and Payment
User Account. Password ...
Language Preference Screen. Remember my preference. Rappel de ma préférence en entrant sur le site.
1. Set-Up an Account online using our self-service process. OR. 2. Call our Customer Care team at 1 800 663-6272. View and print your current and past bills. View and print your account statement. View your balance. Start an Equalized Payment Plan.
- Register for the Total Home Energy Savings Program. Complete and submit the online application form. Homeowners who do not have internet access can receive assistance with the form by calling: 1 800 663-6272.
- Complete your Home Energy Evaluation. The initial Home Energy Evaluation will take 2-3 hours to complete, depending on the size and age of your home.
- Review your Homeowner Information Sheet and Renovation Upgrade Report. Your detailed report provides prioritized recommendations to help you save energy and money as well as an EnerGuide label showing the energy footprint of your home.
- Complete the energy saving upgrades of your choice. You have 9 months from the date of your initial Home Energy Evaluation. to complete your work and schedule a final Home Energy Evaluation.
All customers with an online account can view their monthly usage data. When the smart meter for your account is installed and activated you will have access to view your electricity usage by the day, hour, and at 15-minute intervals.
People also ask
How do I set up a NB Power account?
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Why did New Brunswick's electricity rate rise 13 per cent?
Your monthly power bill includes information to help you understand your usage and costs. Below we describe different parts of a typical NB Power bill for a residential customer.