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1. www.consumerreports.org › customer-service › got-badBad Customer Service | How to Complain Well - Consumer Reports

   www.consumerreports.org › customer-service › got-bad

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   Dec 2, 2019 · Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously...

2. www.consumerreports.org › customer-reviews-ratingsWatch What You Say When Posting Online Reviews - Consumer Reports

   www.consumerreports.org › customer-reviews-ratings

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   Mar 13, 2017 · A new federal law bans contracts that prohibit consumers from posting negative online reviews of products or services. But Consumer Reports explains that it doesn't mean you can say...

3. www.consumerreports.org › cro › 2013How to Resolve Complaints | Customer Service - Consumer Reports

   www.consumerreports.org › cro › 2013

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   Consumer Reports Money Adviser: March 2013. Tips toward complaint resolution | Don't let the retailer off the hook. Find Ratings. Customer service. You're having a problem with a product or...

4. www.trustpilot.com › review › wwwRevengeofficial Reviews | Read Customer Service Reviews of ...

   www.trustpilot.com › review › www

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   Never buy something at the Revenge store!!!!! I ordered a Renaissance Embroided Hoodie from the latest drop. Because I live in Germany, I got charged 50€ for delivery (f*ing unbelievable), because the company send it from the US.

   • 1.9/5 (21)

5. www.trustpilot.com › review › wwwCayred Reviews | Read Customer Service Reviews of www.cayred.com

   www.trustpilot.com › review › www

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   My one and only experience with this company has been horrible. The items were not of high quality, thin unlined dresses and different colorations from FB or website.

   • 3.6/5

6. www.consumerreports.org › money › shopping-websitesBest Shopping Website Reviews - Consumer Reports

   www.consumerreports.org › money › shopping-websites

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   May 9, 2016 · On some shopping websites, the more ratings and reviews, the greater the chance of avoiding fraudulent reviews and getting an accurate idea of a product or service.

7. People also ask

   Is social media a secret weapon in customer service?

   • Social media lagged far behind phone calls, email, and web chats for a vast majority of people in CR's informal poll and the Dimension Data report. But it appears to be a powerful secret weapon when it comes to customer service, many experts and consumers say.

   Bad Customer Service | How to Complain Well - Consumer Reports

   www.consumerreports.org/customer-service/got-bad-customer-service-how-to-complain-well-and-get-results/

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   Why does CR regret a customer service error?

   • (Purolator told CR that it regrets the error and is reviewing its procedures to prevent this type of miscommunication in the future.) Consumers have been frustrated by dismissive, unfair, and otherwise unacceptable customer service since the dawn of commerce.

   Bad Customer Service | How to Complain Well - Consumer Reports

   www.consumerreports.org/customer-service/got-bad-customer-service-how-to-complain-well-and-get-results/

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   Why do people complain about customer service?

   • Consumers have been frustrated by dismissive, unfair, and otherwise unacceptable customer service since the dawn of commerce. One of the earliest recorded complaints was lodged in 1750 B.C. by a Babylonian demanding a refund from a merchant who sent him copper ingots of inferior quality.

   Bad Customer Service | How to Complain Well - Consumer Reports

   www.consumerreports.org/customer-service/got-bad-customer-service-how-to-complain-well-and-get-results/

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   Do manufacturers respond to negative reviews?

   • Manufacturers, after an initial knee-jerk reaction of being horrified to read negative reviews of their products, many of them have actually started to embrace that and respond to readers. I mean, what's the biggest frustration you have when you have a lemon of a product?

   Whose Consumer Reviews Do You Most Trust? : NPR

   www.npr.org/2010/07/14/128516251/whose-consumer-reviews-do-you-most-trust

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8. www.npr.org › 2010/07/14 › 128516251Whose Consumer Reviews Do You Most Trust? : NPR

   www.npr.org › 2010/07/14 › 128516251

   Jul 14, 2010 · Whether you're in the market for a new washing machine, or want to upgrade to a smart phone, there are plenty of product reviews ready for your perusal. But how do you know whose consumer...