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If you’re having an issue with an order and can’t find an answer in our help center, you can contact phone support 24/7 at 800-253-9377. Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues.
Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues.
You can contact support 24/7 via any of the articles below: Wrong or missing items. I had an issue with the quality of my food. My order was damaged. Order never arrived. I had an issue with my delivery person. Diamond users will have access to our premium support line.
Get contactless delivery for restaurant takeout, groceries, and more! Order food online or in the Uber Eats app and support local restaurants.
- Overview
- Calling Uber Eats Support
- Using the Mobile App
- Using Twitter
- Using the Help Page
- Getting Help as a Driver
If you have trouble with your Uber Eats delivery order, you can solve most issues in the app itself. You'll be able to speak to a support representative within the app via live chat or message. If you don't have access to the app, you can use the Uber Eats website, DM @Uber_Support on Twitter, or call the support line at 1-800-253-9377. If you're an Uber Eats driver, you can call Uber Eats support using the Driver app. This wikiHow will show you how to contact Uber Eats customer service using your iPhone, Android, or computer.
If you're a driver, tap
in the driver app, choose your issue, then tap
To chat with customer support, in the app go to
Select an order, then your issue, to connect.
There is no longer a support email address for Uber Eats, but you can DM
Dial 1-800-253-9377 on your phone.
If you want to call Uber Eats directly, this phone number is the only official phone number to do so.
While many users report that it can be challenging to get a hold of customer service this way, we can confirm that this phone number does work for Uber Eats customer support.
Use this method if you want to speak to a real person regarding Uber Eats issues.
Let the representative know the issues you're experiencing. They'll walk you through the steps to solve your issue.
The call may be monitored and recorded.
app on your phone or tablet.
You'll be able to contact Uber Eats' customer service through their chat function. If you're unable to open the app, you'll need to use the website or Tweet customer support instead.
Depending on the issue and the time of contact, you may be connected to an Uber Eats support representative immediately through the live chat feature. If live chat isn't available, your concern will be sent to Uber Eats support via email, and you'll receive your response through the app.
This is the easiest and fastest way to get help concerning an order you just placed, past orders, and account questions. For issues regarding the
, you'll need to use the Uber app to
The Account tab can be found in the bottom-right corner.
Enter your login details and click
If you don't have a Twitter account, you'll need to
You should use this method if you can wait at least 24 hours before receiving an answer.
Place @Uber_Support in the tweet field.
While Uber Eats has a Twitter account, any questions or concerns should be sent to the Uber Support Twitter. Putting @Uber_Support at the very beginning of your Tweet ensures that the person handling the account knows you're trying to contact Uber directly.
field will be on your homepage at the very top.
If you don't have access to the Uber Eats app, you can use a web browser.
Log in for personalized support with issues concerning past orders or billing. Tap
underneath the search bar and enter your login details.
Click one of the help options.
You might be able to solve your issue by following the prompts to
You can also type the keywords of your issue in the search bar at the very top of the page.
Open the Uber Eats Driver app and tap
in the top-right corner, then scroll down. Tap
to connect with a support representative.
If you have an issue with an active order, click the three dots icon to the right of the order. You'll be taken to the
This will begin a call with an Uber Eats support representative closest to your location.
There is no single number to contact Uber Eats support since this varies by location. You must initiate the call through the Uber Eats app as a driver.
Support Resources for Uber Eats. Looking for contact information? While we don’t offer a customer service phone number for Uber Eats, you can log in to your account to get personalized support or explore the resources below to find solutions to issues related to Uber Eats orders and accounts.
People also ask
Does Uber Eats have a customer service phone number?
How do I contact Uber customer support?
How do I contact Uber Eats support?
How does Uber Eats work in Canada?
Jun 17, 2022 · Here’s how to find the “Help” section on the app! Click on the three bars in the upper left corner. Scroll down and click on “Help”. Search through the FAQ articles to find a solution or scroll all the way to the bottom and choose “Call Support” to start a phone call with an Uber agent.
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