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  1. One of your Cogeco services not working? Check if any outages have recently been reported on our network.

  2. Check if there is a scheduled maintenance or a reported outage in your area that might be affecting your Cogeco services. For Wednesday June 19 th we are currently experiencing an issue with multiple channels showing a black screen or error message on TiVo, Epico, and cable boxes.

  3. Real-time outage overview for Cogeco. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on.

  4. Cogeco Outage Map. The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

  5. To check if there is on outage your area: Go to our Reported Outages (see Residential or Business outages) Enter your postal code. Click Check status. If there is an outage detected, you'll be able to see the services impacted, an estimated resolution time, and any details you need to know.

  6. Check for an outage. See if there’s an outage or upcoming maintenance in your area. See reported outages. Forgot your Wi-Fi password? See how to manage or reset your password, depending on your equipment. Follow the steps. Get the My Account app. Access the support you need, however you want (FAQs, live chat, in-app calls). Talk to a tech rep.

  7. Outages. Check for outages or upcoming maintenance in your area. Top solutions. Wi-Fi performance and how to manage your network name and password. Self-install. Step-by-step guides to install your Cogeco services and equipment. EPICO. Tips about your profile, cloud recordings and other features. Home phone.

  8. Cogeco outage and reported problems map. Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec . This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.

  9. Step 2: Check for outages. Visit our Reported Outages page and enter your postal code to see if there is an outage affecting your area (see Residential or Business outages, or see here for more detail). Step 3: Check for lights on the front of your modem.

  10. Cogeco outages and problems. Trouble with the TV, mobile phone issues or is the internet down? Find out what is going on.

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