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  2. Apr 27, 2024 · Tracking a MoneyGram money order is a bit easier. Call MoneyGrams Customer Care Center at 1-800-926-9400 or use MoneyGram's online form . You’ll need to provide your money order number and the exact dollar amount; the system should then tell you whether the item has been cashed or not.

    • Overview
    • View your transaction histor
    • Use a reference number if you don’t have an accoun
    • Request your money order info onlin
    • Contact MoneyGram at 1-800-542-35
    • Visit a MoneyGram locatio
    • Submit a replacement request for lost money order
    • Contact your bank if there’s a hold on your money orde
    • Report fraud on MoneyGram’s websit

    Whether you’re waiting on a MoneyGram order to deposit into your account or you sent a physical MoneyGram order to someone else, you probably want to check on the status of that order. Fortunately, MoneyGram makes it easy to see where your money order is and if it’s been processed yet. To learn how to track your order and contact MoneyGram if needed, read on.

    Log into your MoneyGram account to view your transaction history. Or, enter your reference number and last name online.

    Check the status of your money order with the serial number.

    Contact MoneyGram customer service by calling 1-800-542-3590. Or, submit a contact form online.

    Log in to your account to track the status of your order.

    Head to the login page on the MoneyGram website, then select “Transaction History.” From there, you can view the order you submitted and check on its status.

    To log in to your MoneyGram account, visit

    To check your account on your phone, download the MoneyGram app on the

    A reference number tracks your order without an account.

    MoneyGram doesn’t require you to have an active account to use its services. If you didn’t make an account, go to MoneyGram’s homepage and enter in the reference or authorization number for the transaction. Type in your last name, then hit enter.

    To enter in your reference number, go to

    and select “Track & Receive.”

    Use the money order serial number to check on its status.

    If you have a physical copy of your money order, visit

    and enter in the serial number and the dollar amount. Click on “check status” to see if your money order has been processed yet.

    The serial number is the 10 or 11 digit number on the left side of the money order form, just below the date.

    Call MoneyGram customer service for additional support.

    You can check to see if your transfer was received, or you can track its status. Be sure to have your reference number on-hand to give it to the customer service rep.

    Head to a physical location to see if your money order is ready.

    If you are expecting a physical MoneyGram order (meaning it wasn’t sent directly to your bank account), bring a valid ID and your reference number with you. There, you can check on the status of your transfer and pick up your money order if it’s ready.

    To find a MoneyGram location near you, visit

    If your order has not been processed yet, you will not be able to pick up your money order. Typically, it takes 2 to 3 days for an order to be processed.

    Request a replacement online as a last resort.

    MoneyGram offers to replace your money order if it’s been misplaced. Head to the MoneyGram website and check on the status of your order to see if it’s eligible for replacement. If it is, you can request a replacement on their website. MoneyGram will process your request within 7 to 10 days.

    To start the replacement process, visit

    and enter in the serial number from your money order.

    Banks will sometimes put a hold on deposits to your account.

    If your money order has been deposited in your account but you can’t access the funds, it’s likely because of your financial institution. Contact your bank to check on the status of your order and to see why it’s been put on hold.

    If you’ve been scammed or hacked, report it right away.

    Sometimes, people use money orders to steal from others or take their hard-earned cash. Head to MoneyGram’s contact page and select “Report Fraud,” then send them a detailed message explaining what’s going on with your account.

    To report fraud or a scam, visit

    For additional help, call MoneyGram’s fraud line at 1-800-926-9400.

    Can I track the MoneyGram if I have the receipt for the money order?

    Thanks! We're glad this was helpful.

  3. secure.moneygram.com › embed › trackMoneyGram

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  4. How to Track MoneyGram Money Orders. Image Credit: MangoStar_Studio/iStock/GettyImages. Toll Free Number. Find out if your money order has been cashed by calling 1-800-542-3590, the MoneyGram automated phone line. Enter your money order number and the exact amount it's for.

  5. Feb 25, 2022 · That's why we've just launched our new, online self-service portal that lets you track, edit, or cancel* a money transfer you sent at a location in the United States without a phone call! It's easy to get started - visit moneygram.com/helpcenter and select from the available options.

  6. Jun 22, 2022 · You can track a money order by going to the money order issuer. The steps involved in tracking a lost money order vary. Here’s how to track a money order through three popular money order...

  7. Jul 27, 2017 · All money order services provide customers with a receipt that contains a tracking number or serial number. Take the money order receipt back to where you purchased the money order. Ask the staff at the bank, post office, credit union or Western Union office for assistance with tracking the order.

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