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- Questrade’s customer service is top notch. Users are able to use an online chat feature to interact with Questrade employees when issues arise. While waiting to speak with an employee, users are able to track their position within the queue. Once connected, Questrade employees are very knowledgeable and willing to help remedy user issues.
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Sep 1, 2023 · You also need to consider that Questrade offers Live Chat support, have the best mobile and web apps for trading and they offer unlimited free ETFs purchases while other brokerages limit access to a limited set of ETFs.
Sep 23, 2024 · Phone support is usually best if you need to quickly sort out a complicated problem or emergency, while more and more users prefer live chat for simple queries. Meanwhile, email support remains your best friend if you're an introvert, or for more complex questions that aren't so time sensitive.
Jun 27, 2023 · The advanced streaming packages also give you access to lower trading fees on stocks, ETFs and options. You can also choose a la carte live streaming data add-ons.
Sep 23, 2024 · Questrade Customer Service. If you need assistance, you can visit the FAQ section and search for an entry related to your issue or talk to one of its support agents via live chat, phone call, or email. For the live chat option, the waiting time is usually less than a minute.
Jan 20, 2024 · The good news is QUESTRADE raises the bar when it comes to a complete service experience by offering its prospective and current investors more choices of contact, more hours of coverage and delivering industry leading responsiveness across the methods.
Apr 1, 2024 · Questrade can be contacted directly through their web-based live chat service, phone, or email. All responses were very prompt while markets were open and the team does their best to provide relevant, helpful answers to all questions. The support service via phone is best suited to Canadian traders since the number provided is a Canadian number ...
Sep 20, 2022 · Service and support. Questrade’s customer service is top notch. Users are able to use an online chat feature to interact with Questrade employees when issues arise.
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