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Jun 16, 2021 · Tony Xu, MBA ’13, says that immigrating from China at the age of five and moving around as a young kid taught him one of the keys to success — how to adapt to new environments. Influenced by his entrepreneurial and hardworking parents, Xu started DoorDash in his apartment while attending Stanford Graduate School of Business.
- What Is Your Day-To-Day Like as A CEO at DoorDash?
- How Are You Engaged in The Product Development Process These days?
- What Were Some Recent Products That You Were Proud of Seeing shipped?
- What Are The Challenging Problems That You’Re Excited to Solve at DoorDash?
- Where Do You Think The DoorDash Product Will Be in 5 years?
It changes day-to-day but I would say there are a few categories that I’m spending most of my time in. The first category is the operating reviews, and it probably takes the largest portion of my days. It’s about reviewing and tracking the health of our major audiences (consumers, merchants, and dashers) on the top 5–6 priorities of the company. Th...
Until Nov 2017 when Rajat, our Head of Product, joined us, I used to lead product hands-on, involved in every product review, every design review, and some technical architecture discussions. Today, it’s a little bit different, and my job has evolved. I still attend major product reviews, but my focus is more on asking questions about the teams’ ch...
I’ll give one old and one recent example… When DoorDash just got started in the summer of 2013, we made a decision to ship the driver app (AKA Dasher app) first before we shipped a consumer app. I know it sounds like a counter-intuitive decision as a consumer business. Our consumer’s expectation was simple then: they get something delivered on time...
I’ve always been so excited about digitizing what’s happening in the physical world. For example, how long it takes to make something inside of the restaurant, whether the item is available on the shelf, etc. We’ve been working on it for years already, and it remains a perennial problem to solve. Solving this problem truly will serve our mission of...
We have two products that will continue to grow both in terms of directions and magnitude. One is a marketplace where we sit in between consumers and merchants. This is the service we’re most well known in the industry today. The merchants could be a restaurant, a convenience store, a grocery store, a retail store, etc. The other product is a platf...
Feb 28, 2024 · Tony Xu, a notable guest on Shark Tank and the driving force behind DoorDash, is a testament to this very ethos. His journey underscores an essential lesson: never underestimate the power of steadfast determination and creative problem-solving.
Vision and Problem-solving - Tony Xu's success as the founder of DoorDash can be attributed to his visionary thinking and problem-solving mindset. Identifying a need for a more efficient and reliable food delivery service, he set out to create a platform that connects local businesses with customers.
Feb 19, 2016 · The four founders of DoorDash share a motivation to support local businesses, something that began cultivating earlier in life. Tony Xu, DoorDash’s CEO and co-founder, said that his mother has been a small business owner her whole life.
Tony Xu responded to these concerns with empathy and transparency, introducing new safety protocols and increasing pay for delivery drivers. He also launched a new initiative called “Project DASH” to provide financial assistance to delivery drivers who were affected by the pandemic.
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Oct 17, 2018 · Write down the specific risks or problems you need to overcome to reach the first set of customers who will love you. Then focus on those, and don’t worry about anything else—not your long-term product vision, not how much money you’ve raised.
