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Our claims portal allows you to easily file a new claim, track the status of an existing claim or complete an existing claim. If you are currently travelling and need to seek medical treatment, please click here. Otherwise, please login or register below to submit or track your claim.
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Submit your non-medical claims such as Trip Cancellation, Trip Interruption, Lost or Delayed Luggage, as well as medical out-of-pocket expenses through our secure online Claims Portal.
How to file a claim. Visit our online Claims Portal to file your claims. If your coverage includes non-medical benefits (i.e. Trip Cancellation, Trip Interruption, Lost or Delayed Luggage, etc.) you can submit your claim online through our secure Claims Portal for faster claim processing.
Online Claims Portal. Submit your non-medical claims such as Trip Cancellation, Trip Interruption, Lost or Delayed Luggage, as well as medical out-of-pocket expenses through our secure online Claims Portal.
Submit and track the status of your travel insurance claim online with Allianz Global Assistance.
You can reach the FCAC by calling 1-866-461-3222 for service in English or 1-866-461-2232 for service in French. If you have received a decision on your travel insurance claim but you don’t agree with the outcome, follow these steps if you would like to have it reviewed again.
1-800-461-1079. Local phone: 1-519-742-2800. Fax: 1-519-742-2581. Customer Inquiries. For general questions or to request a copy of our Accessible Customer Service Policy, please email us at infocanada@allianz-assistance.ca. How to reach Allianz Global Assistance.
