Search results
Returning or exchanging an item at a store. If you've made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. Learn more.
Returning or exchanging an item at a store. If you've made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. You can check the status of your local store using our store locator.
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Find answers to commonly asked questions about orders, product information, returns and more. See the Best Buy orders status, orders and Return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
- Online Purchases Return & Exchange Policy
- Return & Exchange Conditions
- How to Mail Back An Online Return
- Order Cancellation
For purchases made online, you can return your purchases online and in store. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. See How to Mail Back an Online Return for more information. Please note — swim tops, bottoms, one pieces and accessories can only be returned onlin...
For all returns or exchanges:
1. Items must not be washed, worn or damaged. 2. All original tags must be attached. 3. You must present a valid receipt. 4. Swimwear liner must be attached. 5. Shoes must be in original box.
The following items are final sale and not eligible for return or exchange:
1. Sale items marked at 50% off or greater 2. Intimates 3. Bodysuits 4. Hosiery 5. Face Masks 6. The Super Puff™ Personalized
Gift Cards
Gift cards may not be redeemed for cash or refunded unless required by law. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card.
Note: A return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. Follow the steps below to complete online returns for online purchases. 1. Once signed into your account, access your Order History page and click on your order to view your order details. If you checked out as a guest, fill out the Order TrackingForm. 2....
Hit the Submit Order button before you're ready? We’ll do our best to help. During Aritzia Conciergehours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us.
Any online order may be returned within 75 days from the date of purchase to a SoftMoc retail location or via mail to our return center. You may also complete an exchange or receive a store credit within 90 days from the date of purchase.
Under Pandora Canada Online enhanced returns policy, you can return any item purchased from Pandora Canada Online (excluding sale items unless faulty or not as described) within 30 days of receipt for a refund.
People also ask
Where can I return a Best Buy purchase in Canada?
How do I return a Best Buy item?
Can I return a purchase made online?
Does Best Buy accept mail-in returns?
