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Apr 29, 2024 · Call the Coles customer service line at 1800 561 962 to report the scam text. Forward the text message to ScamWatch via their reporting email report@scamwatch.gov.au or by calling 1300 795 995. If you clicked the link, change any passwords for online accounts which may have been compromised.
We're aware of a number of scams in circulation. Customers may receive an SMS/text message, advising that they have in fact ‘won’ a monthly competition at Coles. These scams are sent in an attempt to obtain bank account or credit card numbers as well as passwords.
Our Coles Customer Care team does not ever send targeted emails to customers of this nature. If you have any concerns, we encourage you to contact our Customer Care team on 1800 061 562 or report this to the ACCCs SCAM WATCH – https://www.scamwatch.gov.au/report-a-scam
Contact Coles customer care for all online and instore shopping queries. Get fast responses with our explainers, who are available around the clock.
We're here to help, so if you have feedback or need to submit a complaint about your general shopping experience with Coles, please contact us by sending an enquiry via our form below. We also have dedicated Customer Care teams for both shopping online as well as in-store.
Aug 5, 2020 · Some scammers are creating fake customer service information for popular companies and paying for it to show up in your search results. When you contact them, they’ll offer to “resolve” the problem you may have — if you wire money to them or send gift cards.
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If you have received an email or SMS that claims to be from Flybuys but you believe it to be a scam, please report it to scamwatch.gov.au/report-a-scam. You can also check the Scamwatch website and Coles scam warning page for known scams.
