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  1. Contact details; Group Benefits: Call 1-877-481-9171 or report a concern on this page: Share & Protect e-form Group Benefits. Manulife Bank: Call 1-877-765-2265 or send us an email. Other business segments: Report suspected fraud by filling out this form.

  2. Need help with your account? On this page access Manulife group benefits contact information, forms, account management or claims tips, and much more.

  3. Are you a Manulife group benefits plan member? Visit our site today to submit a claim, sign in, download forms, find support, articles, and frequently asked questions.

  4. Manulife Mobile is the only app you need to manage your group benefits and group retirement plans with Manulife.

  5. Phone. Canada: 800-242-1704. International: 613-780-5385. Monday through Friday, 8:00 A.M. to 8:00 P.M., Eastern time. Have your client number ready. It begins with RS. You can find it: In the email or letter we sent to welcome you to your program. On your statement.

  6. It’s one username and password -- the same kind of information you use now to manage your group benefits and group retirement plans. With user-friendly designs and guided help, we’ll walk you through the process of setting up your new Manulife ID.

  7. Whether you have benefits, insurance or investments – through an employer, association, advisor, directly with us or through Manulife CoverMe ® – you will find overall contact information (i.e., email addresses, telephone numbers) below.

  8. id.manulife.ca › contactManulife CIAM

    Email: manulife_bank@manulife.ca. Monday to Friday, 8 a.m. to 8 p.m. Saturday and Sunday, 9 a.m. to 5 p.m. across all time zones in Canada

  9. portal.manulife.ca › contactContact - Manulife

    Email: manulifewealthsupport@manulife.ca. Monday to Friday, between 8 a.m. to 6 p.m. EST. Have a question about your account or product? Phone: 1-800-991-2121. Monday to Friday, between 8 a.m. to 6 p.m. EST

  10. groupbenefits.manulife.ca › gb › member-portalWelcome to group benefits

    You're just few steps away from accessing your group benefits account and managing your plan online. If you are a new plan member, you’ll need to: First, set up your Manulife ID. Then, activate your group benefits plan using the plan contract and certificate number you have received from us.

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