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8 | Toronto Transit Commission – Annual Report 2020 • As well, in November, we began a new partnership with Telus Communications for Wheel-Trans overflow reservation calls to reduce the maximum customer wait times to two minutes. • Our 10-Point Action Plan on Diversity and Inclusion and Five-Year
2020 Operating Statistics. The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service.
Aug 30, 2023 · The annual number of passengers transported by the public transport operator in Toronto (TTC) remained almost stable between 2011 and 2019, peaking at 538.1 million passengers in 2016.
The 5-Year Service Plan & 10-Year Outlook identifies service-related improvements to public transit service in the city of Toronto between 2020-2024 and beyond.
Who Returned to Public Transit During the Pandemic? Roughly 63% of our initial respondents stopped riding transit when the COVID-19 pandemic hit in March 2020, including 68% in Toronto and 58% in Vancouver.
Aug 18, 2021 · Results of the first wave initial survey of 2,753 respondents in Toronto, “Preliminary Results from the Public Transit and COVID-19 Survey,” were released May 11, 2020. A first wave second survey was then deployed in Vancouver.
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This survey seeks to understand the impact of COVID-19 on frequent transit users in Toronto. We define frequent transit users as those who rode transit in Toronto more than once per week prior to the COVID-19 outbreak. Recruitment took place via Facebook advertisements.
