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6 | Toronto Transit Commission – Annual Report 2020 Our Capital Investment Plan is a realistic assessment of the projects and programs that need to be funded if we are to meet the challenges presented by aging assets, a growing city and new and emerging mobility options for our customers.
Who Returned to Public Transit During the Pandemic? Roughly 63% of our initial respondents stopped riding transit when the COVID-19 pandemic hit in March 2020, including 68% in Toronto and 58% in Vancouver.
The 5-Year Service Plan & 10-Year Outlook identifies service-related improvements to public transit service in the city of Toronto between 2020-2024 and beyond.
This survey seeks to understand the impact of COVID-19 on frequent transit users in Toronto. We define frequent transit users as those who rode transit in Toronto more than once per week prior to the COVID-19 outbreak. Recruitment took place via Facebook advertisements.
- Summary of Findings
- Earlier Survey Results
- Related Content
Who returned to public transit during the pandemic?
1. In May 2020, 63% of riders across both cities reported that they had stopped riding transit completely. By March 2021, 70% of these same respondents had returned. 2. Only 24% of Toronto and 16% of Vancouver respondents stayed off transit completely over the 10-month period between survey waves. 3. Number of transit boardings over the last seven days rose to 5.94 in March 2021, up from 3.6 in May 2020. This is still down from 17.23 pre COVID-19.
How have the wellbeing impacts of avoiding transit changed during the pandemic?
1. 28% of respondents still find it harder to get to work while avoiding transit, down from 44% in May 2020. 2. 29% still find it harder to reach healthcare without transit, down from 39% in May 2020. 3. 19% find it harder to get groceries without transit, down from 22% in May 2020.
How much do riders anticipate riding transit again when COVID-19 is over?
1. About 32% of respondents agree that they will ride transit less than they did before the pandemic began, compared with 56% who disagree and 12% who are unsure.
Results of the first wave initial survey of 2,753 respondents in Toronto, “Preliminary Results from the Public Transit and COVID-19 Survey,” were released May 11, 2020. A first wave second survey was then deployed in Vancouver. Results from both surveys are examined in the article “Riders Who Avoided Public Transit During COVID-19: Personal Burdens...
Aug 30, 2023 · Amid the COVID-19 pandemic, the public transport ridership in the Canadian city dropped by 57 percent compared with 2019 levels and stood at 225 million passengers in 2020. Read more. Annual...
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The first 5-Year Service Plan & 10-Year Outlook (2020-2024) identified service-related improvements to public transit service in the city of Toronto and beyond. As part of the 5-Year Service Plan (2020-2024) process, we committed to developing detailed Annual Service Plans (ASPs) every year.
