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Easily manage your home network remotely. Get answers to your questions about your Bell Mobility service and learn how to use your device.
- Contact US
Reach Bell customer service by phone or chat to shop for...
- Self-serve Options
Manage Bell Mobility cell phone account with one of our self...
- Prepaid
The Bell Mobility Customer Support Centre answers your...
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- Repairs & Warranties
For general troubleshooting, visit the Using my device...
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- Pay-per-use Rates
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Your current region: Ontario. Learn how to use and troubleshoot your Bell Mobility device. Select your device. Browse troubleshooting, tips, hints, questions and answers for all Bell Mobile devices including cell phones, smartphones and accessories.
Activate a Samsung SmartThings Tracker, Bell Connected Car Plug-in or an Arlo Go. Note: smartwatch activations can be done right from your watch. How to activate a smartwatch. Activate a device for a prepaid, a post paid or a connected device plan.
At the end of the 2-year term, you can keep your smartphone by paying back the Device Return Option amount you saved. Or, you can return your smartphone in good working condition at a Bell store, The Source or online, where you can also upgrade to one of the latest smartphones. View all devices.
- General Inquiries: 1-866-310-Bell
- Technical Support: 1-866-797-8686
- Lost Or Stolen Devices: 1-800-667-0123
- Traveling Outside Canada: +1 514-420-7748
If you have general questions about your Bell Mobility account or services, this is the number to call. This line is staffed 24/7 with trained representatives who can assist with everything from billing inquiries to technical support. Whether you need help setting up your new device or want to add a new feature to your account, this number will con...
For more complex technical issues, such as problems connecting to the internet or troubleshooting device errors, Bell’s Technical Support team is available at this number. These representatives are specifically trained in resolving technical issues and can provide assistance over the phone or schedule an appointment for a technician to visit your l...
If your device has been lost or stolen, it’s important to contact Bell as soon as possible so they can suspend service and prevent unauthorized use of your account. This number will connect you with a representative who can assist with suspending service on your lost/stolen device and help guide you through next steps for getting a replacement.
If you plan on traveling outside of Canada and want to ensure seamless mobile service while abroad, contacting Bell’s International Roaming team is recommended. This team can assist with setting up roaming plans and provide guidance on how to use your device while traveling. Note that this number is only available for customers who are already outs...
Bring your own phone and activate a new plan online in minutes with eSIM. Plus, we make it seamless by transferring your existing phone number to Bell.
The new and improved MyBell app lets you manage your Bell services, wherever you are. Check your usage and change your Mobility Fab contacts, right from your phone or mobile device.
