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1. • Gateway.islandhealth.ca

     • As of November 2020, Island Health changed gateway.viha.ca to gateway.islandhealth.ca. All users should connect to the remote Citrix application through gateway.islandhealth.ca. Please note remote access through gateway.islandhealth.ca requires you to setup your Multi-Factor Authentication (MFA) device.
     www.islandhealth.ca/employees

     For Employees - Island Health

2. People also ask

   How do I connect to the remote Citrix application?

   • All users should connect to the remote Citrix application through gateway.islandhealth.ca. Please note remote access through gateway.islandhealth.ca requires you to setup your Multi-Factor Authentication (MFA) device. Please refer to the reference guide for MFA on the Logging in for the first time to Island Health page.

   For Employees - Island Health

   www.islandhealth.ca/employees

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   How do I access the island health intranet?

   • Most services for employees are available on the Island Health Intranet. All you need is an internet connection, a web browser, your MFA device and your Island Health email account (i.e., firstname.lastname@islandhealth.ca). Then follow these steps:

   For Employees - Island Health

   www.islandhealth.ca/employees

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   How do I access the island health EHR education app?

   • 2. Open browser to site gateway.islandhealth.ca, enter username, password to login, and approve login on MFA When login successfully, click Use Light version 3. Your Citrix apps will show depending on group membership automatically 4. Click on the Island Health EHR Education App to access your assigned Learning Journey(s).

   Accessing EHR Training Remotely

   ihealth.islandhealth.ca/wp-content/uploads/2024/01/Accessing-EHR-Training-Remotely-2024-01-28-1.pdf

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   How is remote access to Island Health Internal Services secured?

   • Remote access to Island Health internal services is secured by the use of a personally-owned or Island Health issued mobile device. This device can be a mobile phone, tablet, or a computer. You will use this device to log in, in combination with your username and password.

   Logging in for the first time to Island Health

   www.islandhealth.ca/first-log-in

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3. www.islandhealth.ca › employeesFor Employees - Island Health

   www.islandhealth.ca › employees

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   Remote Access to Citrix Applications. As of November 2020, Island Health changed gateway.viha.ca to gateway.islandhealth.ca. All users should connect to the remote Citrix application through gateway.islandhealth.ca.

4. ihealth.islandhealth.ca › wp-content › uploadsAccessing EHR Training Remotely - IHealth

   ihealth.islandhealth.ca › wp-content › uploads

   Accessing EHR Training Remotely. i-Fact. setup! No - call the service desk, at 250.370.8777 or toll free at 1-877-563-3152 select option 2 Also ask for MFA assistance & Refer to MFA guide. w. w.islandhealth.ca/employees2. Open browser to site gateway.islandhealth.ca, enter username, password to login, and approve login on MFA When login succe.

5. www.islandhealth.ca › sites › defaultHOW TO CHANGE FROM GATEWAY.VIHA.CA - Island Health

   www.islandhealth.ca › sites › default

   STEP 3: Set up your Citrix Workspace 1. If you had remote Citrix application favorites saved in “gateway.viha.ca”, these will NOT be automatically saved to your account using “gateway.islandhealth.ca”. 2. See Citrix Workspace: Adding Favourites for step-by-step instructions

6. www.islandhealth.ca › first-log-inLogging in for the first time to Island Health

   www.islandhealth.ca › first-log-in

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   If you are currently using gateway.viha.ca to remotely access Citrix applications, you need to immediately change to gateway.islandhealth.ca. Please refer to Remote Access to Citrix Applications. Some links to internal services are available on the Employees page.

7. intranet.islandhealth.ca › EMPLOYEES › SELFSERVICEIsland Health

   intranet.islandhealth.ca › EMPLOYEES › SELFSERVICE

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   Access Island Health's intranet for self-service, employee assistance, and remote work setup with Multi-Factor Authentication.

8. intranet.islandhealth.ca › logonIsland Health

   intranet.islandhealth.ca › logon

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   Access Island Health's intranet for employee resources, self-service, and remote work setup information.

9. selfservice.islandhealth.caIsland Health - NetScaler AAA

   selfservice.islandhealth.ca

   Citrix Receiver cannot be detected on your computer. If you know Citrix Receiver is installed, click Continue. If you need assistance, contact your help desk. Continue