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      • For more than 24 years, IBM has been a trusted Salesforce partner. As Salesforce becomes more integral to enterprises’ daily operations, IBM brings to the Salesforce ecosystem the perfect mix of outcome-driven strategic guidance, AI-powered design and technology mastery to get our joint customers breakthrough results.
      www.ibm.com/strategic-partnerships/salesforce
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  2. Aug 31, 2023 · IBM and Salesforce announced a collaboration to help businesses worldwide across industries accelerate their adoption of AI for CRM. Together, the two companies support clients to revolutionize customer, partner and employee experiences, while helping safeguard their data.

  3. As Salesforce becomes more integral to enterprises’ daily operations, IBM brings to the Salesforce ecosystem the perfect mix of outcome-driven strategic guidance, AI-powered design and technology mastery to get our joint customers breakthrough results.

  4. May 21, 2024 · IBM has joined the Salesforce Zero Copy Partner Network, a global ecosystem of technology and solution providers building secure, bidirectional zero copy integrations with Salesforce Data Cloud so data can be actioned across the Salesforce Einstein 1 Platform.

  5. Sep 17, 2024 · IBM is building a set of pre-built AI agents to work with Agentforce, Salesforce's suite of Autonomous Agents. IBM will integrate IBM watsonx Orchestrate, which runs on watsonx.ai and leverages IBM’s Granite models, into Agentforce.

  6. www.ibm.com › case-studies › ibm-salesforceSalesforce - IBM

    Since 2017, IBM and experts from IBM Consulting have onboarded over 30,000 IBM Client Service and Sales users onto the Salesforce Customer 360 platform. IBM’s Customer 360 implementation with IBM Watson integration has fortified the organization for a digital, data-driven, service-focused future.

  7. Aug 31, 2023 · IBM used Salesforce's open API architecture to infuse IBM Watson Assistant into Salesforce Customer 360. "Companies are embarking on a transformative journey fueled...

  8. Salesforce and IBM: Helping businesses adopt trustworthy AI. Together, IBM Consulting and Salesforce drive business value with AI-powered, human-centered experiences. Read the guide.

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