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Your new outage map. Improved design and reliability. Available for desktop and through the Toronto Hydro mobile app. Toronto Hydro owns and operates an electricity distribution system that delivers electricity to approximately 790,000 customers in Canada’s largest city.
Log in to our self-serve portal to manage your Toronto Hydro account, view your bills and payment history and access more online services.
You can reach our Customer Care team Monday to Friday between 8 a.m. and 8 p.m. In case of outages or emergencies, our team is available 24/7. 416-542-8000. Press 1 for outages, wires down and forestry-related emergencies.
View real-time outage updates and status for Toronto Hydro customers on the interactive map.
May 1, 2024 · Electricity rates. Eligible customers on the Regulated Price Plan (RPP) have the option to choose between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans. Visit our Customer Choice page to learn more and determine which plan works best for you.
Whether you’re trying to access your account, contact us during an outage or report an issue, we’re here for you. To help serve you better, we currently offer the following online tools and services. Existing mobile app users: We recently launched a new outage map.
Learn more about Toronto Hydro, including our company overview, history, leadership and corporate governance practices.
Request to change your service. What type of move request are you looking to submit? Move to a new address I'm moving to a new address within Toronto and want to transfer my services. Close my account I'm moving and no longer require Toronto Hydro service.
Toronto Hydro-Electric System Limited (commonly referred to as Toronto Hydro) owns and operates the electricity distribution system for the city of Toronto. We have approximately 793,000 customers in Toronto and distribute approximately 18 per cent of the electricity consumed in Ontario.
Toronto Hydro Corporation (Toronto Hydro) is a holding company of the City of Toronto which, through its subsidiaries, distributes electricity, engages in conservation and demand management activities, and provides street lighting in Toronto.
