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  1. Yes, if the product was sold by Best Buy. You can complete a return or exchange at any Best Buy store in Canada during regular store hours. But before heading to the store, make sure your item is eligible for a return, and remember to bring proof of purchase. For more information, read our help topic on how to return or exchange an item in-store.

  2. Yes, if the product was sold by Best Buy. You can complete a return or exchange at any Best Buy store in Canada during regular store hours. But before heading to the store, make sure your item is eligible for a return, and remember to bring proof of purchase. For more information, read our help topic on how to return or exchange an item in-store.

  3. How to return a Marketplace product by mail: Find your order then select the Marketplace item you would like to return. You will see an option to contact the seller directly. Select this option and provide the following information in the empty message field: • The number of products you would like to return.

  4. On the payment page in checkout, enter your gift card number and 4-digit PIN in the gift card section, and select “Apply.”. You can apply up to 2 gift cards per order. If your gift cards don’t cover your order total, you can pay the balance with your credit card or PayPal account. Keep your redeemed gift cards until you receive your order.

  5. 1. Identify items and begin the return process. To begin your return and create a prepaid UPS or prepaid Canada Post return shipping label, use the interactive returns process. 2. Prepare your package. a) Pack your return securely, and include your packing slip (generated via the interactive returns process ). Use original packaging if possible.

  6. You’ll receive a delivery notice card telling you where and when you can pick up your order. For some items, the carrier will contact you to set a delivery appointment or to confirm pickup of the order. 2. Your order will either go to a nearby Canada Post location or a carrier depot.

  7. We’ll do our best to help. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Learn more about our Return and Exchange policy for in-store and online shopping at Aritzia.com.