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  1. Virgin TV 360. Our Virgin TV 360 boxes are 4K and HDR-ready as standard. You can add up to 2 Mini boxes to watch and stream all around the home. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. The UK’s most popular channels, Catch Up services and built-in apps, in one place.

  2. Check my Virgin Media Service Status. Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. Check service status. If you want to read more on how to find Virgin Media issues in your area, we’ve got some handy info for you below.

  3. No setup fee. This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.

  4. Our Virgin Media help portal is designed to get you all the support you need for any problems and issues you’re experiencing. From questions about our services to handy troubleshooting guides, all the information you need can be found quickly and easily across our extensive help and support pages. Did you know that 95% of our customers find ...

  5. Virgin Media customer service phone number. Virgin Media's general number for customer services is 0345 454 1111. Dialling it will take you to a multiple choice options menu where you can use the numbers on your phone to choose the series of options pertinent to your query or issue. Broadly, this number is good for everything if you're a Virgin ...

  6. Sign in. Email address. Please enter your email. Forgot your email address. email address. ? If you’re not using your own device, read our help on private browsing before you sign in. Continue.

  7. No setup fee. This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.

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