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The papers are: ★practical— there is not much about paradigm shift theories and such ★written as rules— we left out the things we were unsure of ★focused on the highest impact rules for reinvention success ★golden— built on the experiences of the brightest, most creative, heroic people in public service so far. THE BLAIR HOUSE PAPERS
The Blair House Papers. I. Deliver Great Service. 1. Identify Your Customers and Win Them Over. In 1993, with Executive Order 12862, the President called for a revolution in government's customer service to deliver services equal to the best in business. In response, agencies throughout the government are making changes that customers have noticed.
The Blair House Papers: National Performance Review. Bill Clinton, Albert Gore, Jr. DIANE Publishing, 1998 - Business & Economics - 43 pages. Contains the instructions presented to the...
- Bill Clinton, Albert Gore, Jr
- DIANE Publishing, 1998
- illustrated
Blair House Papers. January 1997. Foreword from President Bill Clinton. The era of big government is over, but the era of big challenges is not. People want smaller government, but they also want active and effective national leadership.
Blair House Papers. January 1997. Introduction by Vice President Al Gore. In 1993, President Clinton asked me to figure out how to make government work better and cost less. We called it reinventing government. The need to reinvent was clear.
The papers of the Blair family, a prominent nineteenth-century political family, consist of 19,100 items (48,166 images) most of which were digitized from 49 reels of previously produced microfilm.
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- Bill Clinton, Albert Gore
