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  1. Sports blackouts are a result of restrictions set by broadcasters, professional sports teams, and their respective leagues. Learn about what sports blackouts are and how they may impact your Shaw Direct programming, and about the blackouts imposed by the NHL.

  2. If you are seeing a signal reading of 0-10 you are getting no signal and no programming. Some common causes of no signal are alignment issues, connection problems, severe weather, and set-top box issues. Learn how to troubleshoot missing channels on your Shaw Direct satellite receiver.

  3. Learn how to easily order PPV movies and events with Shaw Direct. Pay-per-view (PPV) movies and live events can be found on channels 950 through 986.

  4. Every spring and autumn, the sun passes directly behind our satellites causing solar noise that interferes with our satellite signal. During this “sun transit” period, you may experience loss of signal and/or loss of picture for up to 20 minutes, once a day, up to 14 consecutive days.

  5. Learn how to access Ignite TV (formerly BlueCurve TV) on your computer or mobile devices. Ignite TV is available to Shaw Direct customers. Learn more below.

  6. Two-step verification is a great measure to keep your information safe. You will be prompted to enter a verification code when you make certain changes in My Shaw Direct. When you choose to trust a browser or a device, you will not be prompted to enter a code for a period of 90 days.

  7. Learn how to set up and manage parental controls in Ignite TV App (formerly BlueCurve TV App). Use the Ignite TV App to enable Safe Browse and set restrictions based on ratings and channel locks.

  8. Parental controls. Your Shaw Direct set-top box has two different modes for enabling parental controls - single user mode and multi-user mode. To switch between single and multi-user mode, press "OPTIONS" on your remote, select "Parental Controls" and press "A".

  9. My Account. Troubleshooting Shaw ID Issues for Shaw Direct. Learn how to fix issues with Shaw ID. Shaw Direct Satellite TV Service FAQs. Check out our Frequently Asked Questions to learn more about Shaw Direct’s satellite TV services. Shaw ID for Shaw Direct: Step by Step Guide.

  10. You can stream up to 80 live TV channels and over 30,000 on-demand titles, allowing you to enjoy your favourite TV shows and movies directly on your mobile devices with the Ignite TV App, or through your computer on supported systems.

  11. Learn how to see your Shaw Direct channel line-up type and view your Shaw Direct channel listings.

  12. On January 11, 2024, YOOPA will be rebranded to QUB a news and commentary channel, and the programming will be replaced by a TV version of QUB radio. Learn more here!

  13. With the updates to our National channel lineups, you can compare the National lineup with your old one. Click on the relevant PDF below to download. You can download the comparisons based on alphabetical name of the channel or by the channel number (sorted by old channel numbers).

  14. Not sure what that charge is on your Shaw Direct bill? From PPV to multi-receiver fees, we explain all the different types of fees you may see on your Shaw Direct bill.

  15. A Shaw ID is an easy to remember single login which consists of a preferred email address and password, for accessing Shaw Direct products and services like My Shaw Direct and BlueCurve TV. In this article learn how to create Shaw ID, retrieve your password, and link other Shaw Direct and Shaw Cable accounts.

  16. Crave is an on-demand streaming service that provides a complete library of classic HBO series, the best sitcoms in TV history, timeless classics, and past seasons of today’s hit shows. Shaw Direct customers can subscribe to Crave and will receive access to the content through the Crave App, Crave website, BlueCurve TV App (On-Demand only ...

  17. A seasonal break is a way to temporarily suspend your Shaw Direct services for a period of time between 14 and 180 days. Learn about seasonal breaks including how to schedule a seasonal break with our tips below.

  18. Follow these steps to set up automatic payments through your bank account. Sign in to your My Shaw Direct account by using your account number and password, or your Shaw ID credentials. If you forgot your associated password, you will need to create a Shaw ID to access your account.

  19. Need to contact Shaw Direct for additional support? Here are our hours of operation, Visit our contact us page for more information.

  20. Ordering PPV Now Movies – Internet Connected HDPVRs. Find a PPV Now movie, as indicated by a lightning bolt icon, and highlight it. Press ENTER, select Order Now, and Yes, to confirm the purchase. If you have a PPV PIN on your Shaw Direct account, you will need to enter it now.

  21. If there is an existing My Shaw Direct credentials on the account being linked, it will be retired and will no longer be able to log in into any of our online properties or apps. The Primary Shaw ID will need to send a Secondary Shaw ID invite to household members that require access to the account.

  22. How to Process a Seasonal Break. You can use My Shaw Direct to request a seasonal pause of your services. Some reminders before requesting a seasonal break: A start and reconnection date are required. You can only suspend your account for a minimum of 14 days to maximum of 330 days.

  23. Follow these steps to order Shaw Direct accessories online via our accessory page: Go to https://www.shawdirect.ca/english/equipment/accessories/. Click on Order now for the accessory you want to order. Click Add more equipment (Optional) if you want to add more equipment or accessories.

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