Hydro-Québec
Search results
Track your account information, online payments and consumption history. Visit your account summary
Log in to NB Power's secure portal to access your account, billing, and energy usage information.
Language Preference Screen. Remember my preference. Rappel de ma préférence en entrant sur le site.
Your monthly power bill includes information to help you understand your usage and costs. Below we describe different parts of a typical NB Power bill for a residential customer.
Visit our Payment Assistance Resources section for a list of community, government and social service providers that provide assistance to New Brunswickers who are struggling financially. The sooner you reach out to our Customer Care team, the more options you’ll have to manage your account.
If you are having trouble paying your bill through online banking, you can still make payments through the NB Power website. If you need support, contact one of our Customer Care Advisors at 1 800 663-6272.
NB Power estimates the applicable start-up rate and makes retroactive adjustments based on the Customer's actual cost per kWh, which is the aggregate of demand and energy charges, established during the six month period following the start-up period.
