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Alectra is 'leading the charge' when it comes to electric vehicles (EV). Find curated information to help you make an informed decision about switching to electric. Read More
Resources to help you understand your Alectra Utilities bill and payment options, including paperless billing, rates and service charges, online forms, moving or opening an account, causes of high bills, and water billing information.
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Contact information for Alectra Utilities including Customer Service, general inquiries, and to report a power outage, electrical emergency or to hear when power will be restored.
Alectra's GridExchange is a cloud-based transactive energy platform that enables customers with available energy resources to participate in an energy marketplace with their utility. Learn More Enabling e-Mobility
Alectra Incorporated, through its subsidiary Alectra Utilities Corporation, is an electricity utility and distributor that serves several municipalities in the Golden Horseshoe region of Ontario. It is a municipally-owned corporation with shares in varying amounts held by the municipalities which owned its predecessor companies.
Customer Service & Support. Our customers trust us to provide safe and reliable electrical service, timely and accurate billing and advice to help them make smart energy choices.
