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  1. Learn how to become an Apple Support Advisor and help customers with their technology needs. Explore the benefits, training, and opportunities of working at Apple.

    • Online Support
    • Technical Support and Customer Support
    • Apple Store Support
    • Applecare Business Development
    • Service Channel Management and Operations
    • GeneratedCaptionsTabForHeroSec

    Create the online experiences that deliver Apple support to customers throughout the world. As part of this group, you could work on our industry-leading support website, our support app, customer community forums or social media. Areas of work include Content Editing, Graphic Design, User Experience Design, Production, Web Analysis, Content Strate...

    Be the voice of Apple, helping customers with live support by phone, chat or email. On this team, you’ll share your passion for Apple products and services as you build relationships with customers, partners or program members. Or you could make that all possible with work in training, communications or leadership. Whether you’re teaching a custome...

    When a customer becomes an owner, it’s the beginning of a relationship. And this team helps make sure that relationship thrives. When customers visit the Apple Store, you’ll put your own passions to work to help them bring their personal projects to life. You might help one customer sync music with video, show another how to retouch their photos, o...

    Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences and coverage for accidental damage. Team members also support AppleCare product sales to individuals and large instit...

    Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers and Apple Repair Centers. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers or develop and deliver technical training....

    Learn about the different roles and opportunities to work for Apple in support and service, including At Home Advisors. Help customers with technical issues, online experiences, Apple Store support and more.

  2. Home Office: Yes. At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers.

  3. Home Office: Yes. iPhone's spectacular growth has built new opportunities for individuals to work on one of the most exciting products ever introduced by Apple. Apple seeks an individual with the skills to strategically identify and drive corrective actions for the top issues affecting the iPhone product family.

  4. Explore all jobs at Apple. Search by keyword, location, and other criteria. Create a profile and apply today.

  5. Sep 3, 2021 · If you want to work at home for Apple, especially in customer service AND you have no experience, let's talk about the highly coveted at home advisor position. I will talk about the pay,...

    • 10 min
    • 112.8K
    • LushDollar
  6. Dec 1, 2022 · A Home Advisor at Apple is responsible for providing technical support to customers over the phone, via email, or through online chat. Home Advisors help customers troubleshoot issues with their Apple products, answer questions about product features and functions, and provide advice on how to best use their Apple products.

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