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  1. www.deserres.ca › pages › faqFAQ - DeSerres

    DeSerres gift cards are valid in all our stores and on our website. Simply enter your gift card’s serial number and hidden PIN at the right of it when selecting this payment method. Please note that the gift cards cannot be used when paying through ShopPay.

    • Program Description
    • Program Benefits
    • Eligibility Criteria & Registration
    • Program Conditions
    • Termination, Amendment Or Breach of Contract
    • Confidentiality
    • Terms & Conditions

    The Professionals’ Zone Program (the "Program") was created by Omer DeSerres Inc. ("DeSerres") on August 14, 2011, for the benefit of corporate (the "Company") customers (the "Member") making purchases in participating stores bearing the DeSerres banner (the "Stores"), or on the DeSerres website, and is the exclusive property of DeSerres. The purpo...

    To take full advantage of Program benefits, all Members must have an active Professionals’ Zone account. The Program offers the following advantages: 1. FREE program; 2. Preferential prices on most of our products*; *Excluding: creative hobbies, kids’ products, books, wools, wrapping, administrative products, certificates, supplies, discontinued pr...

    Any Company may join the Program and become a member (a "Member"). A Company may be, including but not limited to, a sole proprietorship, corporation, partnership, or any other type of business entity. Membership is free and requires no purchase. The customer must be a company operating in Canada, and whose owner or signing officer is a legal resid...

    To maintain access to the Professionals’ Zone, each Professionals’ Zone account must meet a minimum annual purchase requirement of $2,500 before taxes. This amount is calculated on the net price paid by the Member. The validity of Professionals’ Zone accounts will be re-evaluated every twelve (12) months following the initial activation date of the...

    DeSerres may: By providing sixty (60) to ninety (90) days prior written notice, suspend, modify or terminate the Program, at its sole discretion. Changes to these Terms & Conditions will be posted online at www.deserres.ca and/or in-store and will be emailed to all Members. Significant changes may include, but are not limited to, changes in Program...

    DeSerres will ensure the confidentiality and safety of all information collected about Members such as, but not limited to, their name, address, telephone numbers, account numbers and purchase information. This information will be used to upgrade the Member’s account, to communicate with the Member, to better understand the Member’s needs, to provi...

    by e-mail: zone@deserres.ca
    by mail: DeSerres – Professionals’ Zone Program
  2. The Creative Club Card is not a credit card and is not a DeSerres gift card. The Creative Club Card is owned by DeSerres. Unauthorized reproduction of any Creative Club Card is prohibited.

  3. In Canada, Ontario, Manitoba, Alberta and Nova Scotia have each enacted legislation to stop gift cards/certificates from expiring. Cards issued before the effective date are still subject to the old rules.

  4. Jan 23, 2014 · Practically, gift cards and gift card agreements may provide for an expiry date after which the gift card is not redeemable - however, inclusion of an expiry date under CPA law is prohibited.

  5. Jul 21, 2022 · Under the Ontario Gift Card Act, gift cards and gift certificates can expire if they are for spas, massages, manicures, salons or for charitable purposes. Pre-paid credit cards, loyalty...

  6. May 10, 2024 · Depending on the type and the amount, gift cards from an employer to an employee might be treated as taxable income. A card for a specific store that cannot be redeemed for cash or near-cash items is exempt, but a Visa debit card, or a mall-wide gift certificate is taxable.

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