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Before returning any goods, contact our Customer Service Department by email at service@deserres.ca or by phone at 1-800-363-0318. Deserres.ca will then provide you with the steps for returning products. You will be responsible for the cost and risk of returning goods, including the cost of return shipping.
- Gift Card
The gift card is mailed by Canada Post. DeSerres Gift Cards...
- Gift Card
The gift card is mailed by Canada Post. DeSerres Gift Cards are exchangeable for any product online and in any DeSerres store. An original way to give the pleasure of creating! DeSerres Gift Cards have no expiry date and may be exchanged at any time online and in one of our stores across Canada.Choose the value and the number of card (s) desired.
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- Deserres
- Program Description
- Electronic Communications Consent
- Program Benefits
- Eligibility Criteria
- Termination, Amendment Or Breach of Contract
- Creative Club Cards
- Calculation, Accumulation, Balance, Redemption & Deletion of Points
- Confidentiality
- Terms & Conditions
The purpose of the Program is to reward Members and help DeSerres better meet their needs. To this end, DeSerres collects some information about Members, such as when they join the Program, purchase DeSerres products, take advantage of promotional offers, or communicate with DeSerres. These Terms & Conditions are subject to the laws and regulations...
Consent to communications.By registering for the Creative Club Program, the Member consents to receiving electronic communications related to the Program.
The Program offers the following advantages: 1. FREE program; 2. Gives points on ALL products purchased in-store or online (before taxes); 2.1. One (1) point per Canadian dollar purchased; 2.2. No numerical rounding ($2.37 = 2.37 points); 2.3. Excludes gift cards and courses and workshops. 3. 100 BONUS pointswhen the online profile is completed wit...
To become a Member, the customer must be a Canadian resident who is at least 14 years of age and has obtained the consent of a parent or guardian if they are under the age of majority and such consent is required in their province or territory of residence. To register, the customer must have a valid e-mail address. To register, the customer must o...
DeSerres may: At any time and without notice, withdraw or cancel a Member's Creative Club Card, suspend or terminate the Member's Program membership, and cancel their Points if, in DeSerres' sole opinion, the Member refuses to comply with these terms and conditions, makes or has made a false statement, or abuses or has abused the privileges conferr...
The type of Creative Club Card you hold depends on how you subscribe: If the Member subscribes in-store and then activates their card online: the Member will immediately receive a Creative Club Card in person. A unique Member number will be assigned to the Member. Each Member is responsible for the protection of their Account and Creative Club Card...
8.1. Point value and calculation
Points are accumulated at the rate of 1 Point for each full dollar spent at DeSerres on an eligible purchase. Points are calculated based on the total net amount before taxes indicated on the sales receipt or Internet receipt. DeSerres may offer promotions, such as an increase in the value of Points, in certain stores or for certain products or services. These promotions may be subject to additional applicable terms and conditions. DeSerres reserves the right to add or exclude products that q...
8.2. Point accumulation
To accumulate Points in-Store, at any time during a purchase transaction, Members must present their Creative Club Card, or give their Creative Club Card number or e-mail address. If the Member could not accumulate Points in-Store due to having forgotten their Creative Club Card or related information, the Member must contact customer service within fourteen (14) days following the purchase to claim the Points related to that purchase. To accumulate Points online (www.deserres.ca), Members mu...
8.4. Point redemption
Points accumulated by making an eligible purchase cannot be used for that purchase and can only be used for a subsequent eligible purchase. Points can be used to pay, in whole or in part, the price of an eligible purchase using the Creative Club Card at a Store point of sale and online. To use the Points in-Store, Members must present their Creative Club Card (or give their Creative Club Card number or e-mail address), which must have been activated online beforehand. Photo ID for identificat...
DeSerres will ensure the confidentiality and safety of all personal information collected about Members such as, but not limited to, their name, address, telephone numbers, date of birth, account number and purchase information (hereinafter referred to as "Personal Information"). This personal information will be used to upgrade the Member's accoun...
DeSerres reserves the right to sell or transfer all or part of the Program to an affiliated company or a third party, to merge with another entity or to participate in any other form of financing, reorganization or operation affecting its business. Any inquiries regarding the Program should be sent to: by e-mail:service@deserres.ca by mail:DeSerres...
CAA Dollars will be removed for items returned or orders cancelled. CAA Dollars will be credited to your membership account in approximately 90 days following the purchase. The offer is not valid for previous purchases or gift cards and cannot be combined with any other affiliate offer(s). Excludes the purchase of or redemption of gift cards.
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DeSerres, creative since 1908! With a unique expertise acquired over three generations, DeSerres sets the standard for creativity. Whether it is to equip yourself with art supplies, to realize your creative projects of knitting or macramé, to decorate, frame and print, or for your gift ideas of DIY, puzzles, games and toys, let yourself be inspired by our products and tips. The DeSerres Gift ...
People also ask
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Customers gave Gift Card 4.79 out of 5 stars based on 14 reviews. Browse customer photos and videos on Judge.me. DeSerres Gift Cards are exchangeable for any product online and in any DeSerres store. An original way to give the pleasure of creating! DeSerres Gift Cards have no expiry date and may be exchanged at any time online and in one of our stores across Canada.Choose the value and the ...
