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      • Challenging patient encounters threaten the quality of life of those involved and are likely to lead to responses that negatively impact patient care. As nurses, we can promote positive interactions by empathizing with patients, all of whom are managing more in life than their current symptoms or diagnosis.
      www.myamericannurse.com/challenging-patient-encounters/
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  2. May 28, 2019 · In any difficult patient situation, ethics and morals can come into play. As you look at dilemmas and decisions, you need to distinguish between the ethical and moral ones, even though the two terms often are used interchangeably. The ethics of nursing practice are clear.

  3. Oct 26, 2018 · Challenging patient encounters boil down to three main components: the situation, the patient, and the provider. The situation. A variety of factors can influence the situation of a patient encounter. For example, consider the patient’s literacy and language proficiency.

  4. May 8, 2024 · Interacting with difficult patients and their families is a common challenge faced by nurses. In this article, we will discuss the importance of maintaining professional boundaries and provide tips on how to avoid becoming emotionally overwhelmed.

  5. Jun 17, 2020 · For some nurses, providing altruistic care to difficult patients is a challenge, leading to the use of negative coping strategies such as anger or avoidance, leaving the nurse frustrated and patients feeling rejected. Yet other nurses can deal positively with difficult patients.

    • Sylvia Kubsch, Brenda Tyczkowski, Cheryl Passel, Cheryl Passel
    • 2021
    • Active Listening. Patients want to feel heard, and like their healthcare team is taking their concerns and symptoms seriously. Nurses who practice active listening demonstrate to their patients that they truly care about helping them get better.
    • Empathy Building. Empathy building is closely related to active listening, because it validates the patient’s experience and the difficulties they’re going through.
    • Establishing Trust. Trust between patients and their nurses is an important part of providing effective treatment. Patients who trust their healthcare providers are generally more willing to share information about their symptoms, condition, and medical history, which enables providers to make better-informed care decisions.
    • Effective Communication. When a patient is in discomfort and seeking care, not fully understanding what’s happening with their body can be unsettling—as can confusing instructions or invasive treatments.
  6. Difficult encounters and disagreements with patients are inevitable at some point in a physician’s practice. Conflict can also arise with others affected by patients’ illnesses, such as family members, caregivers, and substitute decision-makers.

  7. May 14, 2012 · It’s no secret that some patients can be incredibly challenging to look after, but what exactly constitutes a difficult patient? Is it non-compliance? Aggression?

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