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Jul 18, 2022 · Since March 2020, the COVID-19 pandemic has significantly changed on how clinicians are delivering care in Canada ().With in-person consults and nonessential care reduced to a minimum, this has led to significant changes in how patients are able to interact with their care providers, and receive the necessary treatment for both primary care and specialty care (3,4).
- Nurses Can Increase The Use of A Valuable Healthcare Tool.
- Challenges
- Nurses’ Role
- The Future of Portals
- Empower Patients
Editor’s note: This is an early release of a web exclusive article for the January 2022 issue of American Nurse Journal. Takeaways: 1. Patient portals facilitate patient engagement in healthcare decisions, improve communication, and streamline care. 2. Less than one-third of patients access patient portals to view their medical data. 3. Nurses can ...
Several factors—age, race, ethnicity, education, health status, and health literacy—influence portal benefits. A review by Irizarry and colleagues found that non-white patients and those with fewer years of formal education are less likely to register for patient portals than the less vulnerable populations would. Other challenges to portal use inc...
Nurses’ can influence and reinforce portal use at every patient visit and by being responsive to patient communication. Portal success may require a culture shift, making patients aware of their right to participate in decision-making related to their health. Talk with all patients to increase awareness and explain portal features, including access...
Portals and the devices to access them continue to evolve. Devices available remotely monitor vital signs, glucose levels, and heart rates, which contribute to the integration of human connection and technology. Portals may soon transition into frictionless technology that include the patient’s whole health history with an easy-to-navigate personal...
Nurses occupy the frontline of patient communication. They play a critical role in encouraging patientsto use portals by explaining the benefits, demonstrating their use, and providing reliable information about their security. Easy-to-use portals empower patients to access their personal health data and participate fully in their care. Cristina Ca...
Jun 2, 2020 · Ninety percent of health care systems now offer patient portals to access electronic health records (EHRs) in the United States, but only 15% to 30% of patients use these platforms. Using PubMed, the authors identified 53 studies published from September 2013 to June 2019 that informed best practices and priorities for future research on patient engagement with EHR data through patient portals ...
Jul 18, 2022 · In this article, we share and reflect on our experience of adapting myUHN to support the demands of the pandemic, including portal adoption outcomes across multiple waves of the pandemic, the impetus for increased patient experience staff dedicated for myUHN support, and patients’ perceptions of the value of the portal and virtual care.
Jun 17, 2022 · Messages should be short. If a patient portal message is longer, perhaps “more than 100 characters—it needs an appointment,” said Dr. Brown. “It is probably useful to think of using communication through the portal in a way that you might use” text messaging, said Dr. Sinsky. “Use it for something very brief, and you acknowledge ...
Dec 3, 2020 · Conclusions: Evidence regarding health outcomes is generally favorable, and patient portals have the potential to enhance the doctor-patient relationship, improve health status awareness, and increase adherence to therapy. It is still unclear whether the use of patient portals improves health service utilization and efficiency.
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At the University Health Network (UHN), which is Canada's largest academic and teaching hospital network, myUHN Patient Portal was developed starting in 2012, piloted in 2015, and expanded to all hospital sites in 2017, using a user-centered design approach . myUHN enables patients and authorized proxies to see their appointment details, labs, test results, and clinical reports, as well as ...
