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      • Scammers will create fake social media profiles or post messages on legitimate platforms that appear to be from Royal Mail. These messages will typically offer discounts on stamps or other Royal Mail products. When unsuspecting customers click on these links, they are taken to a fake Royal Mail website that is designed to look like the real thing.
      cyberfraudcentre.com/phishing-scams-targeting-royal-mail-customers
  1. Reporting potential scams. If you receive a suspicious email, text message, telephone call or discover a Royal Mail branded website which you think is fraudulent, please report it to reportascam@royalmail.com.

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  2. If you receive a suspicious email, text message, telephone call that claims to be from Royal Mail or discover a Royal Mail branded website which you think is fraudulent, please report it to reportascam@royalmail.com

  3. Mar 6, 2024 · Royal Mail impersonation. Scam messages impersonating postal services are always a popular phishing method amongst fraudsters and Google searches for emails sent from ‘royalmail@royal-mail-infos.com’ have recently spiked.

    • What Is Scam Mail?
    • What to Do If You Think You’Ve Received Scam Mail
    • Other Ways to Report Mail Fraud
    • Our Commitment to You
    • How You Can Help Avoid Scam Mail

    Scam mail can take the form of fake lotteries and prize draws, get-rich-quick schemes, bogus health cures, investment scams and pyramid schemes. Sometimes these can be sent to you if a scammer has got hold of your contact details fraudulently. It’s worth noting there’s a difference between scam mail and legitimate mail sent by companies to promote ...

    If you think you or a family member is receiving scam mail, please complete our dedicated form here. Alternative ways to get in touch

    You can contact Citizens Advice consumer service by: 1. calling 03454 04 05 06 2. writing to Citizens Advice consumer service, 2nd Floor, Fairfax House, Merrion Street, Leeds, LS2 8JU 3. or completing their online form Action Fraud is an organisation run by the National Fraud Authority. This is a government agency, which provides information about ...

    You need to feel confident that your mail and personal information is safe with us. We take this responsibility very seriously. We’re determined to do all we can to help prevent scam mail entering the system. We’re bound by the Universal Service Obligation and required by law to deliver all mail entrusted to us. However, with the help of our custom...

    If you're moving home, Action Fraud recommends using a Redirectionto reduce the risk of identity fraud. They recommend redirecting mail from your old address to your new address for at least a year. If you hold power of attorney for somebody, you can apply for a Redirection on their behalf. You can do this if you believe they’re a victim, or are vu...

  4. Dec 12, 2023 · Royal Mail imposter text messages and emails are an invasive scam tactic that all consumers should beware. These fraudulent notifications about package deliveries fool unknowing victims into surrendering personal data and bank details.

  5. Mar 10, 2021 · The UK’s Royal Mail has warned of a spate of text messages and emails which trick residents into handing over their bank details to fraudsters. The scams come in various formats but they all have a common theme: your parcel couldn’t be delivered and you need to take action in order to get it.

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  7. Mar 23, 2021 · Share. Scammers are pretending to be the Royal Mail, using texts and emails. THE Royal Mail is warning people of a series of scams being used, pretending to be the postal service. The scams look...

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