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Cannot be refunded
- They are final sale and cannot be refunded. They are only valid if activated on a smartphone that you are carrying with you when you take transit.
www.oakvilletransit.ca/fares/presto/
You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.
- Lost Card: Replace or Transfer Balance | PRESTO
This includes PRESTO in Mobile Wallet cards. Create a PRESTO...
- Refund for PRESTO Farecard (Mail-In Form)
To receive a refund, you must meet all the requirements...
- Lost Card: Replace or Transfer Balance | PRESTO
To receive a refund, you must meet all the requirements below: This PRESTO card is registered to a My PRESTO Account (Refunds cannot be processed for unregistered PRESTO cards) The PRESTO card is included inside the envelope.
You may request a refund by attending at a Transit Agency location with your Registered PRESTO card and requesting a form (the “Refund Request Form”). Balances on unregistered PRESTO cards are non-refundable.
When you top-up a Presto card online, the updated balance information has to be written to a card in order to work, which happens when you tap in a station. If you top-up online but do not tap your card on a reader within 30 days, the attempted top-up is cancelled.
To get a PRESTO card refund, your PRESTO card must be added to a PRESTO Account. Some PRESTO products are not refundable. Visit the PRESTO website for more information, PRESTO Refund. Burlington Transit will not issue PRESTO card refunds at the Downtown Transit Terminal. Funds loaded on your PRESTO card don’t expire and can be used on GO ...
- You can buy a PRESTO card online or in-person at our Downtown Terminal (430 John St., Burlington), at any Burlington Shoppers Drug Mart location or...
- You can load up to a maximum of $1,000 onto your PRESTO card using cash, debit card or credit card online, in-person at our Downtown Terminal (430...
- PRESTO cards are like money. Losing a card means losing any money that is on the card. You should activate your card immediately after buying and l...
- When you tap your card upon boarding, the PRESTO machine will display the transaction fee for your ride, as well as the remaining balance on your c...
- Every PRESTO card is given a fare type. When you buy a new card, ask the cashier to add the fare type. They may ask you for I.D. to prove your age....
- Yes. Tell the driver that you are paying for more than one fare before tapping your card. Companions must request paper transfers to make connectin...
- Burlington Transit is not responsible for replacing lost, stolen or broken cards. Activated cards with money loaded can be replaced online.
If you would like to switch back to using a physical PRESTO card you can request a refund on your balance tied to your digital PRESTO card in Google Wallet and buy a new physical card for $4. A service fee will be applied.
People also ask
Are Presto cards refundable?
How do I get a Presto card refund?
Does Presto store credit card information?
What if my Presto card is lost or stolen?
Does Presto offer a refund for a transit pass?
What happens when you top-up a Presto card online?
Funds loaded online must be synced to your card by taking a regular journey with your PRESTO card. Your funds are available 24 hours after purchase, and remains available for 30 days.
