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  1. You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable. PRESTO card refunds are sent using Interac e-Transfer® or direct deposit.

  2. Access the Code of Ethics for Registered Nurses. The CNA Code of Ethics for Registered Nurses (2017) is a statement of the ethical values of registered nurses and nurses licensed in extended roles, such as nurse practitioners. It demonstrates nurses’ commitment to persons with health-care needs and persons receiving care.

  3. The 30 day thing isn't what you think it is. When you top-up a Presto card online, the updated balance information has to be written to a card in order to work, which happens when you tap in a station. If you top-up online but do not tap your card on a reader within 30 days, the attempted top-up is cancelled.

  4. Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.

  5. Purpose of the Code. The Canadian Nurses Association (CNA) Code of Ethics for Registered Nurses (herein called the Code) is a statement of the ethical values of nurses and of nurses’ commitments to persons with health-care needs and persons receiving care. The Code is both aspirational and regulatory.

  6. The College of Nurses of Ontario (CNO) protects the public by promoting safe nursing practice. One way we do this is by developing standards of practice for all nurses in Ontario. The Code of Conduct (Code) is a practice standard describing the accountabilities all nurses registered in Ontario have to clients, employers, colleagues and the public.

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  8. Form A. Please Note: Once a PRESTO card is sent to PRESTO for a refund, it will be cancelled and not returned. A processing fee equal to 4% of the total value to be refunded will apply to all refunds. Expected processing time frame is 4-6 weeks upon receipt at the PRESTO office. We may contact you for proof of purchase.

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