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      • To find out if Virgin Media is available in your area you can use our postcode checker tool below, to search and see which Virgin Media broadband and TV packages you can get. All customers on Virgin Media's network can now access their gigabit broadband plan Gig1, while those in newer connected areas can get multi-gigabit speeds with Gig2.
      www.choose.co.uk/broadband/virgin-media/postcode-checker/
  1. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Head to our page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status).

    • Billing

      If you’re not using your own device, read our help on...

    • My Virgin Media APP

      Virgin Mobile customers: There are two ways you can sign in....

  2. Enter your postcode to find out if Virgin Media superfast fibre broadband services are available in your area with our Broadband Postcode Checker tool.

  3. Place your move order. Let us know when you’re moving 2 – 3 weeks in advance of your move date. We’ll ensure services are available at your new address and schedule an installation appointment to get you connected. Moving last minute? No worries. Call us at 1-866-247-5704.

    • Can I Get Virgin Media?
    • Where Is Virgin Media available?
    • Gig1 Availability
    • Gig2 Availability
    • Network Speed Upgrades
    • Will Virgin Media Expand to My area?
    • Why Does Virgin Media Availability Vary?
    • Alternatives to Virgin Media
    • Summary: Check Your Postcode

    Virgin Media currently covers around 60% of the UK, passing over 17.8 million homes, although they have so far focused mainly in urban and suburban areas. Our Virgin Media postcode checker shows whether their network is available in your area. Simply enter your postcode in the box below to find out: When asking whether you can get Virgin Media in y...

    Virgin Media is currently available to more than 17.8 million premises, which is about 60% of the UK. That's a figure that's been steadily growing as a result of their Project Lightning initiative, as well as their partnership with wholesale Nexfibre, which have been slowly expanding the network over the past few years. In the first quarter of 2023...

    Every home passed on the Virgin Media network can now receive their gigabit-capable Gig1 packagethat offers average download speeds of 1.13Gb per second at peak times. While Gig1 was first launched back in October 2019, Virgin Media took just over a further two years to upgrade their entire network to gigabit broadband. In fact, it took until Novem...

    For those homes connected by the new Nexfibre network, or where Virgin Media has upgraded connections to full fibre broadband, residents will also be able to access their fastest plan Gig2. Gig2 offers average download speeds at peak times of 2Gb per second, while customers can also access an optional symmetrical upload speed boost add-on, increasi...

    As well as rolling out a network expansion to reach more properties, Virgin Media is also investing in upgrading their existing network to full fibre to the premises, which should support download speeds up to 10Gb. Around 14.3 million properties are connected to Virgin Media's network with coaxial cable, which has more limited top speeds and less ...

    If you've used our Virgin Media postcode checker above and found Virgin isn't yet available in your area, hope is not lost. While their cable network was fairly stagnant for several years, Virgin Media have made commitments to increase their coverage to 80% of the UK as soon as 2026. At the time of the Virgin Media O2 merger in June 2021, they pled...

    Virgin Media operate their own independent network, and deliver their broadband and TV services via their own fibre optic cables. As a result, unlike the copper phone line network that's used by BT and their resellers, Virgin Media doesn't necessarily pass every street in an area, or even every house in a street. The reason most likely goes back to...

    While Virgin Media currently has the widest availability of gigabit-capable broadbandin the UK, overall, as we've seen, they still only cover 60% of the UK. And even after 2026, their target of 80% coverage, while ambitious, will still leave some properties disconnected. For people living outside of Virgin Media's network then, what are the best al...

    Virgin Media offer some of the fastest broadband around, and currently boast the widest coverage of gigabit-capable broadband in the UK. Yet, their unique fibre optic network currently only covers 60% of the UK, and due to the way it was historically installed, has a uncanny tendency to miss out particular streets, and even houses. Potential custom...

  4. Nov 16, 2023 · Hi there, I recently filled out a form on the Virgin Media website to determine whether the service is available at my address. This is now - 5441555

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  6. Having problems with your Internet service today? Check the current status of the Virgin Plus network in your area and get live updates.

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