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      • To find out if Virgin Media is available in your area you can use our postcode checker tool below, to search and see which Virgin Media broadband and TV packages you can get. All customers on Virgin Media's network can now access their gigabit broadband plan Gig1, while those in newer connected areas can get multi-gigabit speeds with Gig2.
      www.choose.co.uk/broadband/virgin-media/postcode-checker/
  1. Head to our page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status). The check will show if there are Virgin Media faults in your area, under each of the three services; broadband, TV and phone.

    • Billing

      Billing - Check Service Status | Broadband, Landline & TV |...

    • My Virgin Media APP

      Virgin Mobile customers: There are two ways you can sign in....

  2. If you're having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area. Note: in the event of a power failure, your Virgin Plus services may be affected.

  3. Real-time Virgin Media status, problems and issues. Internet, mobile or cable tv down? We'll tell you what is going on.

  4. Real-time outages and problems for Virgin Mobile in Canada. Is the network down or not working properly? Here you see what is going on.

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  5. Feb 12, 2024 · Going by an earlier post you're on cable, so no timescale at the moment. Only available to customers on XGSPON in Nexfibre areas for right now.

  6. Coverage map. You’ll have access to voice and text in over 200 countries with a SIM card. Coverage is approximate and actual coverage may vary. Theoretical peak speeds vary by region. Reception and expected speeds also vary based on topography, environmental conditions, device type and other factors.

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  8. Enter your postcode to find out if Virgin Media superfast fibre broadband services are available in your area with our Broadband Postcode Checker tool.

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