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  1. Sep 3, 2021 · Everyone who sends and receives email at work knows the problems that can arise. A Google search will find hundreds of articles about how to avoid them. And there’s good reason for all that ...

    • Don’T: Use Buzzwords
    • Don’T: Put Anyone Down
    • Don’T: Punctuate Poorly
    • Don’T: Forget The Conversation Closer

    Acronyms and buzzwordscan confuse recipients and make you look unprofessional, according to Smith. Stick to writing out full words and using layman’s terms to get your point across, although exceptions can be made depending on whom you’re emailing. For example, acronyms may be acceptable in the occasional internal email, but any email you send – es...

    Emails can be shared quickly and easily, and there are consequences to disparaging others in lasting, digital communications. Avoid embarrassing yourself – or worse, losing your job – by making sure you don’t bad-mouth any colleagues or business partners. “You never want to say anything bad about someone in an email,” Smith said. “It is simply too ...

    When you’re writing a professional email, keep the exclamation marks to a minimum. Even one exclamation mark can be too many, Smith said. Keep your punctuation professional, and unless you’re friendly with the intended recipient, Smith said you should avoid using emoticons or emojis in emails, too. “Those little blinking icons are for text messages...

    End your email with a closing such as “Best,” “Best regards,” “Sincerely,” “Thank you,” or another appropriate phrase. “By letting the recipient know that a response isn’t needed, the email cycle doesn’t continue on in perpetuity,” said Schweitzer. Other closer options include “No reply necessary,” “Thank you again,” “See you at the meeting” and “P...

  2. Sep 22, 2021 · DO use email to: DON’T use email: Provide one or multiple audiences with a brief status update in the body of a message. To give bad or negative news. Deliver a longer message or information as an attachment to your intended receivers. To give complex or lengthy information or instructions. Give timely information consistently to recipient(s)

  3. Sep 14, 2020 · Email rudeness comes in two flavours, the researchers say – ‘active’ and ‘passive’. Active email rudeness is perhaps the easiest to define. It could be an angry email from a disgruntled client where the recipient (often not the person who has caused the perceived problem) gets both barrels – sometimes in CAPS LOCK.

  4. Sep 26, 2020 · The “silent treatment”—or passive email rudeness—leaves people hanging and struggling with uncertainty, making it difficult to know whether the receiver simply forgot to answer the email ...

  5. Nov 1, 2023 · The unwritten rules of email have gotten only more confusing after the pandemic changed the way many of us communicate with people at work. Instead of just talking in-person or using email and ...

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  7. Aug 10, 2022 · Next, decide the recipients of your email. In general, though, avoid sending a message to an entire team of people if you only need to talk to one or two. Similarly, don’t CC your boss on all ...

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