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Dec 17, 2021 · As 2021 comes to a close, we’re bringing you something a little different for this week’s Behind the Review: a collection of our favorite insights from guests featured over the past year. We’ve heard from business owners across the country in all areas of expertise on why reviews matter to them.
Feb 3, 2022 · Many people turn to Yelp to find reviews on restaurants, salons and all sorts of other businesses. But in 2021, people visited the reviews platform to share their opinions on far weightier...
- What Yelp Did Right During Covid
- Stalled User Growth Paints A Cloudy Picture
- Review Growth Has Slowed Dramatically
- Yelp's Path Forward
On the income and expense side, to Yelp's credit, the company weathered the pandemic well, reducing expenses and increasing income to pre-pandemic levels. Yelp did this by adding new products and shedding a significant portionof their large, antiquated sales model and shifting more ad sales to self service and higher return multi-location brands. H...
Yelp traffic grew consistently though 2017. However in 2018 the rapid declines in desktop traffic outpaced modest growth in mobile web traffic and app traffic. This was despite Yelp's frequent haranguing of users to download their appwith various interstitials and other annoying tactics.
On the surface the 244 million reviews that Yelp highlighted in their presentation is an impressive number. That being said, buried in that aggregate number are some disturbing issues.
Importantly Yelp seems to have improved its relationship with local businesses, at least to some extent. The company has introduced more products and business-focused services. They seem to have pulled back on their SMB hard-sell tactics that so annoyed SMBsand improved the overall value of their products. Doing so has allowed them to reach 2019 sa...
Feb 2, 2022 · Look no further than restaurant review site Yelp, which saw a massive spike of negative user reviews citing these measures. Yelp said it had a 161% year-over-year increase in negative...
- Henry Blodget
Jul 18, 2024 · Yes, you can go to Yelp and see which restaurants have been rated well and which seem broadly unpopular. But look closer and you’ll often find a slew of petty tyrants, untrustworthy influencers,...
Feb 2, 2022 · More than 19.6 million reviews were contributed to Yelp in 2021. About 71% were recommended by our automated recommendation software, 22% were not recommended, and 6% were removed for violating Yelp’s policies or by reviewers themselves.
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Dec 7, 2021 · Consumers are very invested in business reviews, with 75% saying they read reviews more now than ever before, according to a survey of 1,500 people commissioned by Yelp. The survey also found that 97% of consumers believe written reviews, along with a numerical rating, are the most useful.
