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Get in touch with our customer service team by phone at 1-888-BC FERRY \\ (1-888-223-3779\\), by email, mail, Twitter, Facebook, or provide feedback.
Visit our Support Center. Check your Order Status. Shipping, Delivery & Store Pickup. Returns & Exchanges.
Schedule a time for us to give you a call and assist with your issue that can't be resolved online. For urgent matters, please contact our Customer Service Centre directly at 1-888-223-3779. Note: Customer Service Centre agents are unable to assist with Vacations bookings.
Our reservations phone number is 1-888-788-8840, select line #1 for scheduled services, and then line #1 again for the BC Ferries Connector. Phone Hours: May-September: Open 06:30am-4:45pm PST.
- Important: Check-In Times
- Paying at The Terminal
- Paying Online
To avoid missing your sailing, find and view thespecific check in timesfor your departure terminal. 1. Check-in time information can be found on terminal pages for foot passengers and all vehicle types, whether travelling with or without a booking Whether you booked ahead of timeor not, your first step upon arriving at the terminal is to check in w...
Our ticket agents can accept these payment options: 1. Debit 2. Visa 3. Mastercard 4. American Express 5. Google Pay and Apple Pay 6. Cash 7. BC Ferries Experience™ Card Self-serve payment stations for foot passengers accept debit, credit card and Experience Cards. They are available at these terminals: 1. Victoria (Swartz Bay) 2. Vancouver (Tsawwa...
Visa (including prepaid)Mastercard (including prepaid)Visa Debit and Debit MastercardAmerican ExpressShipping, Delivery, and Pick Up. Quick and Easy Store Pickup. Fast, Free Shipping On Orders Over $35. Large Item Scheduled Delivery. Common Shipping Questions. Free Appliance Pick Up. Best Buy Marketplace Large Item Scheduled Delivery.
People also ask
How do I contact BC Ferries?
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Can I cancel my BC Ferries callback request?
Customer Care 1-888-BC FERRY (1-888-223-3779) Canada & USA. From outside Canada & USA (applicable toll charges apply) +1 250-386-3431 . MONDAY TO FRIDAY 7:00 am - 10:00 pm . SATURDAY & SUNDAY 7:00 am - 7:00 pm