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- Yes. If you have a My PRESTO Account (registered card) you can report your lost card by calling PRESTO’s Contact Centre at 1-877-378-6123 or by visiting prestocard.ca. Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6.
www.ttc.ca/Fares-and-passes/PRESTO-on-the-TTC
You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.
- Lost Card: Replace or Transfer Balance | PRESTO
You can cancel any PRESTO card that’s been added to your...
- Transfer Balance & Other Lost Card FAQs| PRESTO
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- Lost Card: Replace or Transfer Balance | PRESTO
You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card.
Nope. Cancelation is permanent, it's on the Presto website's FAQ under "Can I transfer the balance between two Presto cards." Just transfer the balance to a new card instead.
Apr 1, 2020 · If you lose your PRESTO card, you can easily cancel the card by. Logging into your My PRESTO Account via the website or app; Contact PRESTO customer service at 1-877-378-6123; Visit any customer service outlet; Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported.
You can only transfer your card balance from a cancelled Presto card to another Adult card in your account or a card with the same fare type as the cancelled card, and the card you’re transferring to can’t have a transit pass on it.
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
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Aug 30, 2021 · For more information on how to cancel your lost, stolen or damaged PRESTO card and transfer your balance, go here. New ways to pay. The PRESTO app isn’t the only thing that’s new. PRESTO’s also piloting credit card payment on UP Express. It’s part of a phased approach to rollout more contactless payment options across the region to make ...