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      • Yes. If you have a My PRESTO Account (registered card) you can report your lost card by calling PRESTO’s Contact Centre at 1-877-378-6123 or by visiting prestocard.ca. Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6.
      www.ttc.ca/Fares-and-passes/PRESTO-on-the-TTC
  1. You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.

  2. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card.

  3. Nope. Cancelation is permanent, it's on the Presto website's FAQ under "Can I transfer the balance between two Presto cards." Just transfer the balance to a new card instead.

  4. Apr 1, 2020 · If you lose your PRESTO card, you can easily cancel the card by. Logging into your My PRESTO Account via the website or app; Contact PRESTO customer service at 1-877-378-6123; Visit any customer service outlet; Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported.

  5. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  6. www.octranspo.com › en › faresPresto - OC Transpo

    Presto cards no longer expire, even if there is an expiry date shown on the card (you may continue to use your card even after any indicated expiry date). Where to buy your card Online at prestocard.ca or by phone at 1‑8‑PRESTO‑123 ( 1‑877‑378‑6123 )

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  8. Cancelling a card isn't instantaneous. That takes 24 hours. So, if it's stolen, it can still be used until all the terminals across the system are pinged and notified to reject the card. In the meantime, Presto CAN'T cancel any auto-reloads on the card (which would mitigate damage).

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