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To get a refund on your PRESTO balance, your physical card must be added to a PRESTO Account. You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.
- Lost Or Damaged Card
Cancel your lost/stolen/damaged physical PRESTO card: By...
- Lost Or Damaged Card
Hi everyone I was wondering if you can reactivate a presto card you cancelled cause you thought you lost it but found it again. I overreacted and thought i lost it somewhere but it was in my room the whole time. It'd be a waste to have a presto card that you cant use just cause you cancelled it can cant reactivate it after you found it.
It is because instead of using a centrally managed infrastructure and basic, modern, technology OC Transpo has opted to keep the card balance stored on the card its self which is why there's the 24 hour period before the balance will show up (since the readers have to be manually updated to push the balance out to your card). This is also why if you load your card at a pay station this same ...
Cancel your lost/stolen/damaged physical PRESTO card: By logging into your PRESTO account through our website (recommended option) By logging into your PRESTO account and using our Chat feature; By Calling us at 1-877-378-6123; Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again.
Cancelling a card isn't instantaneous. That takes 24 hours. So, if it's stolen, it can still be used until all the terminals across the system are pinged and notified to reject the card. In the meantime, Presto CAN'T cancel any auto-reloads on the card (which would mitigate damage). The only way to do this is buy a new card and transfer the ...
Sep 28, 2022 · There is a green and black PRESTO card; there is no difference between the cards, just the way they look. The new cards are made in black and white and have a simpler design than the green cards. They work the same way, and their fares are the same – $6. Activating A PRESTO Card. PRESTO Card activation takes about 24 hours to process. During ...
People also ask
What if my Presto card is lost or stolen?
Can a Presto card be canceled?
Can Presto cancel auto-reloads?
Can I transfer my card balance from a cancelled Presto card?
What is my Presto account?
Do Presto cards expire?
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
