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- Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again.
www.prestocard.ca/en/about/report-lost-card
You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.
- Lost Or Damaged Card
If your PRESTO card wasn’t registered to an account when it...
- Lost Or Damaged Card
Nope. Cancelation is permanent, it's on the Presto website's FAQ under "Can I transfer the balance between two Presto cards." Just transfer the balance to a new card instead.
PRESTO cards do not expire, even if there is an expiry date shown on the card. PRESTO cards can still be used after the indicated expiry date. PRESTO in Mobile Wallet cards do not expire and do not have an expiration date shown.
If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you can’t cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.
Cancelling a card isn't instantaneous. That takes 24 hours. So, if it's stolen, it can still be used until all the terminals across the system are pinged and notified to reject the card. In the meantime, Presto CAN'T cancel any auto-reloads on the card (which would mitigate damage).
Complete the online registration form. Wait 24-48 hours for the PRESTO network to update. Tap your card to a PRESTO device within 30 days to update your card's registration. It's a a security feature should you lose your card between loading it and tapping it.
People also ask
Can a Presto card be canceled?
Can Presto cancel auto-reloads?
Do Presto cards expire?
What if my Presto card is lost or stolen?
Can I transfer my card balance from a cancelled Presto card?
What is my Presto account?
Sep 28, 2022 · Once your card “expires,” the system automatically calculates and deducts the correct fare or recognizes your PRESTO card. PRESTO Refund If your trip is canceled, you will receive a full refund of your money.