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However, the item description clearly stated that there was a stain on the inside of the dress. On this basis, the feedback is unjustified and can be removed. However, if the dress had been described as being in excellent condition, and the information about the stain had not been included in the listing, this feedback would not be removable.
You can leave one follow-up comment on each item. Here’s how: Go to Feedback left for others - opens in new window or tab. . Select Follow up next to the item number. Write your follow-up comment. Select Leave Follow-up Comment. Keep in mind that leaving a follow-up comment doesn’t change your original comment or rating. Tip.
4 min overview. Feedback policies. Feedback is an opportunity to share your experience with other members of the eBay community. As a buyer, you can leave a comment or upload images of your item. As a seller, you might want to thank a customer for their purchase or reply to their feedback.
Nov 5, 2021 · As a seller, you are limited to 5 feedback revision requests per 1,000 feedback received within the last 12 months. By sending an eBay feedback revision request, you’re asking the buyer to permanently change the feedback they left for you. They will be able to change the rating (i.e., turning a negative into a positive) and the message.
Seller performance. We know that a seller’s reputation on eBay is an important factor in helping build a successful business. For this reason, we always want your seller performance ratings and feedback to properly reflect the service you provide to your buyers, and will adjust these in situations where we find that you were not at fault.
If a seller sends a feedback revision request, we’ll send you an email with all the details. You’ll then have 10 days to either: Revise the feedback – Select Accept request in the email and we’ll guide you through the process of changing your rating and comment. When you revise or remove feedback, your original comments will no longer ...
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Mar 4, 2024 · Buyers can leave feedback on any transaction that they’ve had with a seller over the previous 60 days. A buyer’s feedback for a seller is made up of three parts: An overall feedback rating which can be “positive,” “neutral,” or “negative.”. A feedback comment giving a short summary of how the transaction went.
