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This feedback was removed. Sandra sold a pre-loved dress and received negative feedback that said “There was a small stain on the inside of the dress, wish I’d known, grr!!” However, the item description clearly stated that there was a stain on the inside of the dress. On this basis, the feedback is unjustified and can be removed.
Jun 19, 2024 · eBay posted an announcement about feedback changes in a post on Tuesday on the Seller Announcement Board that an executive had previously shared in a presentation during the June 6th eBay Seller Check-In online event. If eBay’s acknowledgement that feedback removal had become “arbitrary” sounds familiar, it’s because the EcommerceBytes ...
Nov 5, 2021 · As a seller, you are limited to 5 feedback revision requests per 1,000 feedback received within the last 12 months. By sending an eBay feedback revision request, you’re asking the buyer to permanently change the feedback they left for you. They will be able to change the rating (i.e., turning a negative into a positive) and the message.
You can leave one follow-up comment on each item. Here’s how: Go to Feedback left for others - opens in new window or tab. . Select Follow up next to the item number. Write your follow-up comment. Select Leave Follow-up Comment. Keep in mind that leaving a follow-up comment doesn’t change your original comment or rating. Tip.
Our longer term customers will understand the value of the old feedback system, and your previous feedback score will be unchanged. eBay has worked to make the distinction between old and new feedback as clear as possible. The dividing line between old and new is clearly marked on your feedback record. Old feedback is colored with a light gray ...
4 min overview. Feedback policies. Feedback is an opportunity to share your experience with other members of the eBay community. As a buyer, you can leave a comment or upload images of your item. As a seller, you might want to thank a customer for their purchase or reply to their feedback.
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You’ll then have 10 days to either: Revise the feedback – Select Accept request in the email and we’ll guide you through the process of changing your rating and comment. When you revise or remove feedback, your original comments will no longer be visible. Decline the request – Select Decline request in the email and state your reason ...
